3/18/25
Maintannce
The maintenance service is extremely poor. Despite waiting for a week, updates are still not provided. Following up on the issue only yields unfulfilled promises to 'check on the update', with no further response or resolution.
Review from Apartments.com
Property Manager at Summit at Warner Center responded to this review
Hello,
We are so sorry that you did not experience great service from our maintenance team. I spoke with the Resident Services department, and they said that they did meet up with you and resolved the issue, so I just want to be sure there wasn't... anything else pending so that we can address it. We apologize for the delay in getting service completed on the issue you were having, but please let us know if there is anything else. We want to make sure to turn your experience into a positive one.
Best Regards,
Summit Management