Summit at Warner Center Apartments

The maintenance service is extremely poor. Despite waiting for a week, updates are still not provided. Following up on the issue only yields unfulfilled promises to 'check on the update', with no further response or resolution.

Every time I submit a request it is taken care of fast and efficiently. I couldn’t be more grateful about being in a place where the maintenance team makes you feel seen and heard when it comes to an issue. I appreciate them!

With all places come good and bad reviews, but I am here to grace all the bad ones with an excellent one. I have know been here for about 7 months and only have great things to report. I moved here for the bang for my buck with the size of the apartment and all the amenities. The great part is how quickly when I have needed maintenance that they have responded and went above what was asked to help out. Recently, during this heat wave my air conditioning stopped blowing cold air and my alt... started to get hot. I filled the request out at night and the next morning they were here to help. They couldn’t fix it that day as the had to call out to another provider but I have a health condition that can be triggered by heat so the helped me out and installed a temporary window unit until it was repaired. I couldn’t be more appreciative. Their care and professionalism have really made me so happy to be a resident here! Read More

just when you think this place can't get worse they land this malvin troll as resident care agent
what a joke

I have been at the Summit quite a while and have been fortunate enough to have good neighbors(with the exception of this last group) in the adjacent apartment which makes things more comfortable. As with 'apartment living' in general, the people in the complex can make or break the enjoyment of experience.
Apartment living is what it is.......it's never going to be as perfect as owning a home, so you can't expect too much.
With that being said, I have enjoyed my living experience here at the... Summit. I have lived at other apartment complexes and for what you get......townhome apartments, 2 car garage, washer and dryer and down the line.......the price is fairly comparable to other places that charge about the same price and give less.

The maintenance request times vary and can sometimes take longer than needed, but I have noticed that my past 3 request were handled very quickly and satisfactory survey forms were sent out, so hopefully this all continues into the future. I have also noticed more effort in keeping the complex clean and have observed trash areas and litter being taken care of on a daily basis.
My biggest problem living here has always been the parking situation. I have an end garage and frequently get blocked-in, which can be very annoying. Management has put up 'tow away' signs in front of my garage and just placed them on the side of the buildings, so with that and hopefully more thorough security patrols, improvements will be observed.

Overall, the people here are friendly and there's not too much 'craziness' that goes on here compared to other places, so that is why I continue to live here.
Sure, I would rather have a house, but no one else to blame but me for my credit situation. :) Read More