8/24/23
Good Experience Overall
Understandably there were some challenges when we 1st applied for an apartment. It took several months but in the end we are very satisfied with what we have. After our initial application there was an expected turnover in office staff which resulted in a lot of poor communication and delays in processing of paperwork. Once the new staff was on board the process has been very smooth and the staff has been very professional and prompt. My wife and I are looking forward to a long, enjoyable stay.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Creek at Cottonwood Apartment Homes Unit 101 responded to this review
Thank you for your feedback and understanding during our transition period. We're pleased to hear that our new staff has improved the process for you. We look forward to providing you with an enjoyable experience throughout your stay at The Creek.... Welcome to the community!