11/1/24
Verified Renter
From personal experience, maintenance services can take several weeks to complete which is very inconvenient especially when necessities, such as heating/ cooling, aren’t working properly. Management is also hard to get a hold, especially over the phone, and it seems like no one is really there to help out paying residents. There’s also a roach problem! Fumigators come every Thursday which is nice, but I have yet to see the roaches completely gone. All isn’t bad though, the neighborhood itself... is very quiet and safe! Residents are super nice and have really cute dogs.
Review from Apartments.com
Property Manager at 39 North responded to this review
Thank you for sharing your experience and for pointing out both the positive and areas where we can improve. We're glad you enjoy the peaceful neighborhood, friendly residents, and the safety of the community.
We apologize for the delays you’ve... experienced with maintenance services and any difficulty reaching our team. We understand how important it is to address essential issues like heating and cooling promptly and are actively working to improve our response times and phone accessibility. As for the pest issue, we're committed to making sure your home is comfortable and pest-free and will continue working closely with our pest control service to ensure this.
Thank you for your patience and feedback—it helps us serve you better. Please feel free to reach out if there’s anything specific you’d like us to address.