4/9/24
Just the worst
Strata may have great marketing, but the grounds are not kept up at all and they are horrible at communicating. When I first moved in, the apartment was not clean at all — there was dust and dirt everywhere. The AC also didn’t work for the first week we were there, and it took over a week for someone to come out and fix it. On top of that, we had a broken fire alarm, fridge, and dishwasher that also took weeks to be fixed. There is a constant weed smell and the dog poop problem has yet to be... addressed. My roommate’s car was stolen and was told that they didn’t have any cameras and to call the police. Lastly, upon moving out, we couldn’t get anyone to answer our phone calls or numerous emails which was super rude and frustrating. It’s not worth the amount of money you pay for no cameras and bad upkeep. DO NOT LIVE HERE !!!!!
Review from Apartments.com
Property Manager at Strata responded to this review
I'm really sorry to hear about your experience with Strata. Your concerns are valid, and it's clear that there were significant issues that were not addressed in a timely or satisfactory manner. We strive to provide a positive living experience for... all our tenants, and it's clear we fell short in your case. We appreciate your feedback and will take it seriously to improve our services. If there's anything specific you'd like to discuss or if you have suggestions on how we can make things right, please reach out to us directly.