10/3/22
Great if not for Simpson.
Well, another manager and assistant manager down. This past year, we've cycled through four managers – one who never began work, another who quit after a few weeks, another after a few months, and one who disappeared for a few months before showing up for her last week. With maintenance workers changing seemingly daily, this place is quite the party!
Having lived at The Boulevard for nine years, I feel like I owe it to potential applicants, potential employees, and former employees to share an... honest assessment. There are many positives at this property – great location, large units, good amenities, (more) affordable than comparables, friendly staff. It's a good place and, unlike some reviewers, I expect and accept noise, inconveniences, and questionable neighbors in a building of this size and in this location.
Around seven years ago, Simpson purchased this property and made a lot of changes. They reduced staff – three leasing agents to one and a half (now one), three cleaning personnel to one, and fewer maintenance folks. With the unique size of the apartments, prices skyrocketed (an additional $1000 for a two bedroom) for a few months before they realized they couldn't command those prices and prices decreased. They also removed events except during the time of year they request reviews. A woman used to cook a free dinner for residents three times a month! With fewer staff, work orders took longer, cleanliness dropped, and retention in residents and employees plummeted. The place changed dramatically.
As I said, it's still a good place for the most part. I must give a shout out to a lot of the wonderful employees who, although strapped and horribly supported by Simpson, do their best to maintain the building and a community. The individual leasing agents manage the turmoil, even when overwhelmed and forced to perform all office roles for a 300-unit building – something that has happened often under this management company. Whitney, Bobby, Tyler, Andrew, and others have been wonderful. Sadly nobody lasts because of Simpson and their inability to support their employees, instead focusing on doing the least/providing the least they can while still filling the building. These greater profits allow for growth and purchasing the next building with suckered employees. It's shameful.
Review from Apartments.com
