Promenade Place Apartments

The maintenance team is always so prompt and complete. And they are very friendly.

Maintenance and all of the on-property staff are extremely professional and capable. Promenade Place is unique given how safe, quiet, and well-staffed it is.

Really like the Greenwood Village location of these. The complex is a bit dated with its tile hallways. On the plus side they are quite wide so moving in & out is easy. My unit wasn't renovated with the PVF (polyvinyl flooring) but I couldn't wait for a unit to become available. So had to settle for the existing old carpet & old appliances, including HVAC. I got the larger square footage 1bed/1bath model. There was a problem with garage security and attempted theft of cars last year, some... damaged. But it did get addressed & gates are secure with security. Has a secure package/mail room. Rent is expensive. But overall it's a comfortable place with usual inconveniences that come with apartment living. Was recently sold to new corporation and had some bumps in the transition but seems to be smoother now. Walkable to nice restaurants & shops. Read More

My apartment is great and in a great location. I recommend Promenade Place if you need an apartment.

My experience has been unlike any other, this is a terrible property and I would stay away from here for so many reasons.

Management is horrible and rude. My experience with the management has been unreal, I don't really live in my apartment because it is inhabitable. During the first 3 months of living here, I had no hot water, the dishwasher didn't work, leaks and mold appeared and nothing was done. I had over 7 maintenance orders fulfilled for hot water issues they would tell me the same... thing with no results. I am a very easygoing resident so I could live without the dishwasher but hot water I used my apartment as storage for my furniture because of these issues and every time maintenance would come out they would tell me the same thing that a plumber come out and look at the issues and every time it was new maintenance staff members that had no idea about the previous request. I then addressed these issues with the property manager after my apartment had a leak in the unit and he said he would address everything right away, mold then started to appear on my ceilings and the wall where my HVAC system is and after a week, I started to get concerned and wanted these issues addressed immediately. He then said mold isn't an issue we breathe it in every day and the mold was never addressed which they are required to check 7 to 10 days after it has been reported. They then patched up the walls and painted over the mold. I have to clean all the mold myself it is completely unacceptable because it continues to appear on my wall. At this point, I have given up on the management team I went in to address something with the assistant property manager and she wouldn't even hear what I had to say, she just disregarded me and wanted nothing to do with me. I work in property management and have never heard of or dealt with something as horrendous/rude as this. Read More