1/23/24
not accountable
We scheduled a tour online and when we showed up there was nobody in a wide open leasing office. Anyone could have walked into the open offices. We waited for half an hour before anyone showed up and when she did, she wasn’t prepared to give a tour. I received 5 texts and emails about our appointment and to be there on time while the people “running” the place were not prepared. She then told us prices change each day so couldn’t give us an accurate range of how much we might pay for rent. She... said she didn’t know where the keys were to the floor plan we wanted to tour so we left early. Waste of time.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Summit Riverside Apartments responded to this review
Hello,
Thank you for sharing your feedback in regard to your visit to our community. We sincerely apologize for any miscommunication we've caused and for the inconveniences that followed. We aim to be as clear and transparent as possible, so our... team is disappointed to know that we missed the mark with you. We'd value the chance to have a conversation with you about your experience so that we can reschedule a tour. If it's not too late, please contact us at (303) 730-8882 or send us an email at summitriverside@secpropres.com at your earliest convenience so we can assist you.
Kind regards,
The Summit Riverside Apartments Management Team