10/1/24
Stay away from Westcliff
This is the worst Apartment complex in the world. My daughter moved there in May due to medical school rotation and it has been a nightmare. Her unit on the 2nd floor was flooded from upstairs and the unit ceiling and walls as well personal property was damaged. Westcliff wants her to move to a new unit but she is being forced to sign a new lease and pay prorated rent even though she already paid her full rent in her current unit. She has been living elsewhere for the past few weeks due to the... condition of her unit. The new management us no different from the old. Stay away!
Review from Apartments.com
2 People Found This Helpful
Property Manager at Westcliff responded to this review
Hi Vicky, thank you for sharing your feedback with us. We are very sorry for the inconvenience your daughter experienced. It is important to clarify that the flooding was the result of an unexpected lightning strike. In response, we worked diligently... to resolve the situation and offered a new apartment to avoid living under repairs, with no additional charges. Our priority was ensuring your daughter had a safe and comfortable living space during that time. If you have any questions, please reach out to us directly at 303-657-2730. Thank you.