Stonington Estates Apartments

The building is fine but the management is the worst. We went without a hot water heater for a month. I was called at midnight to let a neighbor into my apartment to turn off my water. When I was later asking about why it’s not getting fixed with any sense of urgency, the property manager hung up on me for being “too emotional”. The property manager is also rude in text messages. They tried to blame a sprinkler leak on melting snow (I did not live on the top floor) and after it was repaired they... left a hole in the ceiling. My dishwasher leaked frequently and when they finally looked at it they said it looked like someone was cutting the seal with a knife (as if I was trying to sabotage it). And best of all when I moved out they said I should be getting my deposit back within a week then a few weeks later I got a letter saying they’re keeping it to replace all the carpets. When I sent an email to the landlord inquiring about why the carpets were deemed unsalvageable I was sent a blank email. I tried asking again only to receive another blank email. My final attempt did not even get a reply.
I always paid early and did my best to respect the apartment. Read More

Overall I'm very happy living here! Area is quiet, which I like, building is clean, great parking and perfect location! I've had a pretty good experience with the staff here. Moving is never easy, but they made the transition over from my last apartment much easier. They're hospitable, and responsive. Something I had an issue with at my last apartment!

Thank you for the great service. Your fast processing really made it so smooth to find a place. I am happy with the location, the price and building.

I lived at this apartment complex for a year. The management staff is not very responsive. We ended up waiting three months plus for an issue with our fireplace to be fixed. The landlord is often not in her office and seems to have too many issues going on to effectively manage the needs of the tenants. When the management changed, the new owners claimed that they did not have any record of us paying a security deposit and did not contact us about the deposit or send a damages claim until 60... days after we moved out and constant phone calls and emails to management to find out what had happened. We left because we were given 18 days to either move out or pay an extra $200 a month for granite countertops and stainless steel appliances, which we did not want. It's an apartment, not a home.

The walls are very thin and we lived next door to a very loud neighbor who neglected her child and management didn't do anything about it in spite of two or three calls to the local police department. First impressions are very deceiving - you can find a quieter, cheaper place somewhere else. Read More

I have been looking for a place near Foxwoods and so far this is the best one of all. I love the apartments and the building is quite and beautiful. I think this is the one.