5/20/22
Management is HORRIBLE
This property has ZERO security and no accountability. This "Luxury" residence is more like a college dorm. There are constant parties with music blasting at all hours of the night. Fights breaking out almost every weekend. There was a MURDER in the building and the manager Brian insists that there is ample security. Ive never met somebody more out of touch with their property and unwilling to take any responsibility for what is occuring in the building. I was even lied to when i brought up the... lack of cameras. There are only cameras in the common areas but that doesnt matter because there is nobody there to enfore rules if anything occurs. A single security guard is there for a total of 20 hours a week, and management takes the weekends off so even if an incident happens there is NOBODY THERE. Residents are told to contact the police for everything because its not their problem. They use the Metro police department like their personal security team instead of taking initive and making changes. The only thing they will tell you is we contacted our lawyers. The building is full of non residents, agressive dogs, and sketchy people. You cant possibly have a family in a residence like this and it is not safe. Its hard to fathom that such a beautiful property with incredibly views has been run into the ground by quite possibly the worst management team in all of DC.
Until they have a new property manager that is willing to adress these issues i would avoid this building at all costs. The views are not worth your safety.
Review from Apartments.com
14 People Found This Helpful
Property Manager at Riverpoint responded to this review
Hello,
Thank you for providing your feedback and sharing your experience here at RiverPoint. Our goal is only to provide the most comfortable living experience possible. We are happy to sit down and discuss all the issues you have raised here in... your review. Please do not hesitate to reach out to us directly.
Best,
Heidi Orr
Assistant General Manager