Hills at Hoover Apartments

Thank you for taking the time to share your feedback. While we appreciate your review, we are saddened by your experience. Our team always aims to resolve issues promptly, though repair timelines can vary depending on part availability and the nature... of the damage. We understand the frustration this can cause and sincerely apologize for the delays.

We were glad to provide a portable unit to help maintain your comfort while we work to source the necessary parts to complete the repair. Our team is also happy to speak with you directly about your concerns and discuss possible solutions to improve your experience. A member of our team will be reaching out to you shortly. Lee mas

Thank you for sharing your feedback with us. We value friendly, professional service and sincerely apologize if your experience did not reflect this goal. Keeping our community in excellent condition is important, and we regularly attend to the... grounds to ensure their pristine nature. If you notice an area needing attention, please let our team know so we can quickly address it. We will discuss your concerns with our team to ensure a better experience for every resident. We’d appreciate the opportunity to improve your impression of our apartments and invite you to reach out anytime. Lee mas

Thank you for your feedback, and we truly apologize for your negative experience. We understand how frustrating it can be when you don't feel heard or supported, and we're deeply sorry for the challenges you faced. We want to assure you that we are... committed to providing excellent customer service and a more pleasant environment for all of our residents. Since your review, we've made many meaningful changes, and we would love the opportunity to provide you with a better impression of our community. If you still call our apartments home, please don't hesitate to reach out with any concerns so we can address them promptly. Lee mas