Keystone Crossing Apartments

Well Done I requested to be called to set up an appointment to get my refrigerator repaired. I sent in the request and the very next morning one of the office ladies called me and asked if i was ready to have my repair done. I said sure thing but i was 5 minutes away from my apartment. I came home right away and 5 minutes later the maintenance man was at my door. He had to replace a motor but had to go get the motor from the shop. It only took him a grand total of 45 minutes to finish the job....
Thank you very much for the fast service and friendly manner of all involved. Lee mas

Serious roach problem. Do NOT move here. Management does not seem to be adept at solving problems. Mediocre at best.

Everything in my apartment is seriously messed up. Dishwasher, stove, dryer, washer messed up, hole on floor( feel a dip when walking to bathroom) freezing outside and heater is rattling and no heat in back room or bathroom told them a week ago. Refrigerator leaks tons of water into the bottom , water rot under sink and cabinets broken. The balcony door leaks rust looking crap. I told them but due to Covid they only do “emergency “ repair. The people below me have 20 people running in an out... all night. Thumping music at 1:30am. People beating on the window yelling. Them screaming outside. Told the office.. nothing done. Dogs barking at cars throughout the day and early morning.. even heard them passed 11pm asked the office to tell her to muzzle him since people now work from home due to Covid and kids sleeping.. nope this is a pet friendly apartment she said nothing they can do. Even though in contact your pet can’t be a bothering others. I’m sure if I broke my end of the contract they’d come after me. I regret doing a year lease. When it’s up I’m definitely moving. Use to be a decent place when I lived here years ago but not anymore. Lee mas

I lived here in a studio with the intention of moving out after a few months, but plans changed so I’m staying for my entire 13 month lease. It isn’t bad. I think I got lucky with location, but I have had no problems with my time staying here. I had one problem with my smoke detector and it was fixed in two days. Pay your rent on time and be a good neighbor and there should be no problems here. My only complaint is about the person who lives above me and comes home from work to play music with... lots of bass, but life’s not perfect so I live with it :) I don’t want to live here forever but I can’t complain. Lee mas

I have lived in these apartments since 2011, since then I am now paying more for a studio apartment than I was for a one bedroom when I first moved in the matanince men left my door unlocked three times came home to a door wide open they cheaped out and won't replace lights around the grounds. It is almost 600 dollars for a studio apartment witch is just a glorified hotel room will a box unit under you window the two bedroom are decent living size with no cabinet space and the one bedroom have... one perk and that's a large closet however they are almost 670 $ to rent 6 years ago I would have gave them 4 stars bit today they earned non cheap apartments for a high price and rude staff Lee mas