The Residences at Cota Vera

I must say I have no complaints thus far it’s very quiet cozy I like how everything far as the townhomes and the homes are separated. I also would like to say that the community and the property management are up to par with handling the must dues I can say I recommend this pretty community also the commute that I’m in which are the townhomes to the families that are looking for a comfortable living for our kids and and dogs is a wonderful place to start a new upholstered modern home come and... try Cota vera Lee mas

There are several things to continue to work on: cleanliness, responsiveness to tenant phone calls (answer the phones), and making sure what you say to tenants is truthful and accurate.

This experience has not been what I expected, particularly for a residence marketed as luxury living. The building is consistently dirty and poorly maintained. Hallways are not being vacuumed, floors are visibly unclean and rarely mopped, and the baseboards—especially near the main entrance—are chipped with exposed wood. The front door frequently remains unlocked, and when it is locked, the key fob system often fails to function, which raises serious safety concerns.
Tenants regularly leave... lamps, shoes, and trash outside their doors, and there appears to be no enforcement of community standards regarding the appearance of the building. There are also residents with three pit bulls in a single unit, which is against stated policy and explicitly prohibited.
Communication with the office has been extremely frustrating. I often have to go in person to get answers because phone calls are not returned. On multiple occasions, I have witnessed office staff ignoring incoming calls entirely. In a customer service–based business, providing responsive and professional communication should be the standard.
Additionally, I have been given information on several occasions that later proved to be inaccurate. As someone who works in a management role, I can confidently say that this company is lacking in two critical areas: honesty and positive relationships with tenants.
At this time, I would be embarrassed to recommend this property to others unless there is significant improvement in both customer service and building cleanliness. This does not feel like luxury living—it feels like the opposite. Lee mas

Very prompt with service and well kept maintenance inside and outside

I love the wonderful view my home has . The amenities are awesome . The staff is wonderful and it’s an all around great community to raise my kids.