13/12/24
Verified Renter
An OK place to live, maintenance team does a very poor job attending requests, and contacted management about noisy neighbors with no action in their side.
Reseña de Apartments.com
Administrador de la propiedad en Koda on Fremont respondió a esta revisión
Hi there - thanks so much for taking the time to let us know about your experience. We're disappointed to hear you weren't satisfied, and we are open to receiving more details so we can do better next time.
We understand how frustrating noise can... be and take all resident complaints very seriously.
Please know that whenever a noise complaint is brought to us, we act promptly and within the limits of what is legally available to us. While it may not always be visible, we are consistently working behind the scenes to address these issues fairly and professionally. It is our responsibility not only to support those who raise concerns but also to respect the privacy and rights of all residents involved.
Our goal is always to create a harmonious living environment for everyone in the community, and we strive to strike the right balance between addressing concerns and maintaining positive relationships with all of our residents. If you would like to discuss this matter further or have any additional feedback, please don’t hesitate to reach out to our management team directly. We value your input and remain committed to ensuring your experience here is as comfortable as possible.
Sincerely,
Amber Chin
Community Manager
