15/7/24
Verified Renter
There were a few issues with setting up my lease, I would say the signing and touring needs to be more organized. I would say the annoying part was the beginning, because I feel there was no direction or help the first few days of moving in. There were some spiders around the house. There could be a few things to work on. Overall the residency is nice with the neighbors.
Reseña de Apartments.com
Administrador de la propiedad en Mariposa Fremont respondió a esta revisión
Thank you for taking the time to share your feedback about your experience at Mariposa Apartments. We sincerely apologize for the issues you encountered during the lease setup and the initial move-in process. Your comments about the organization of... signing and touring are noted, and we are actively working on improving these aspects to ensure a smoother experience for future residents.
We also regret the inconvenience caused by the presence of spiders and appreciate you bringing this to our attention. Our team will be more vigilant in maintaining the cleanliness and pest control of our apartments.
We’re glad to hear that you find the community and your neighbors pleasant. Your feedback is invaluable to us as we strive to enhance the living experience for all our residents. If you have any further concerns or suggestions, please feel free to reach out to our office. We're here to help!
Thank you again for your feedback and for being a part of our community.