Tierra del Rey Apartamentos

The reviews don't lie! I had scheduled a tour to view the building (despite the reviews because how could it be that bad?). I had a tour confirmed for Friday at 2 so I drove all the way from Brentwood to Marina Del Rey. Upon checking in, a leasing agent texts me saying there are no units available to tour.

Why schedule a tour in the first place? Save yourself the energy.

Dangerous
Homeless and filtration and living on the roof constantly
Constant Airbnb tenants taking over
No management on site
No security on site
Threats by the homeless people that are allowed to run rampant and live on the roof as well as in the dog park and they steal packages as well and they steal mail such that we didn’t get mail for six months so we suffered and got punished for UDR and Tierra Del Rey ‘s, lack of management and security on premises

Constant clogging of sink and drain... and not a timely repair. You can sit for days or weeks with this condition and you are not allowed to call your own Plumber they will stay that they have a shortage of staff.

Neighbors Smoking pot all night all day long
Nuisance smoke into apartments at all hours of the night

Burglary and Breakin are the norm vandalism is the norm

Fire alarms go off in the middle of the night at least once A month

Water shut Constantly

Very dangerous place to live. Highly recommend you look elsewhere. Lee mas

Do not live here. We have had multiple break ins, and packages stolen and mailboxes broken into. There is a 3 year construction project adjacent to the building so you hear loud beeping and vibrating apartments Monday-Saturday 7am-9pm (these times is what the city is allowed to do). Legally there must be a on-site manager, which they do not have. The management is the worst I have ever dealt with, do not care about their tenants and just money hungry. The support center is in Denver so you can... never speak with a person who will help you with any issue you have. DO NOT MOVE IN Lee mas

I lived at Tierra Del Rey (building 1) for 8 years due to the convenience of the location and not wanting to spend time moving.

I finally decided to move out this month (May 2023) and I am so happy to be gone.

There have been major issues over the years including:

* The bathroom/closet flooding (and not getting it fixed for weeks) that caused clothes damage and water mold damage even after maintenance left. This issue reoccurred multiple times, over the first few years, before UDR finally... replaced the entire HVAC unit in the apartment to remedy the issue.

* A kitchen ant infestation due to the major construction project next door

* My bike stolen right in front of my door (the bike was pad locked). Management said they reviewed the security tapes, but did not see anything.

* The entire bike storage broken into multiple times (the gate was completely removed)

* Repeated stolen packages from the package room (it is a well-known problem in the community that many couriers leave the packages in the room and then homeless/other people break into the room and take them)

* Constant "water shut off" issues for the entire building because of a new leak that would happen in one of the units (due to bad plumbing infrastructure). If you worked from home, you would often be without water for multiple hours at least 2-3 times a month.

Even with how bad the previous years were, the past year went downhill even more because of the following:

* UDR removed on-site leasing personnel from Tierra Del Rey. This means that you have no one who you can immediately talk to if something goes wrong. Instead, you have to contact one of their other sister building on-site employees or their automated maintenance phone number and wait until they respond.

* Vandalized mailboxes that caused the USPS to stop delivering mail to ALL units (you would have to go to the USPS Venice location 10-15 mins away to pick up your mail in person). This issue occurred the month before I moved out and UDR sent an email saying they hoped the mailboxes would be fixed in 6-8 weeks afterwards (so a minimum of 2.5 months without mail getting delivered likely longer).

* Homeless hanging around at the entrances of the building causing major security issues (this issue started to get worse once all on-site leasing personnel were removed from the property). Lee mas

I came home from a vacation 7 weeks ago to my apartment sinks flooded and overflowing into the carpet. It was absolutely disgusting and the smell of sewage was overwhelming. I was able to get an emergency plumber to come and drain, but despite repeated requests to management they have done absolutely nothing to remedy this situation in what is now almost 2 months. They did not bring in someone to clean and sanitize the sinks, and they still have not dealt with the carpet. To make matters... worse, I came home last week and found my door unlocked. Maintenance had let a 3rd party into my apartment ILLEGALLY WITHOUT ANY NOTICE AND DID NOT LOCK MY DOOR WHEN THEY LEFT. I feel extremely UNSAFE in this building and management has been completely dismissive to my requests to terminate my lease despite their gross negligence and the fact that they have allowed other neighbors to terminate their leases without penalty. I have filed a complaint with the housing department as management seems to think it's okay for me to live with a moldy carpet for 7 weeks, enter my apartment without any notification or my permission, and to leave the door unlocked without caring that there is a lot of crime in the neighborhood and theft is rampant here. Lee mas