Elan Oceano Apartamentos

Title: Overpriced, Dirty, and Poorly Managed - Maintenance is the Only Positive



1. High Rent: The rent is excessively high for what is offered. Despite the premium pricing, the quality of living is subpar and certainly not worth the cost.
2. Cleanliness Issues: The grounds are constantly littered with dog poop. This has been a persistent issue, and management has done little to address it despite numerous complaints from residents.
3. Poor Management: The management company is unresponsive... and unprofessional. Communication is poor, and it often takes multiple follow-ups to get any response. They are also unclear about additional fees and charges, leading to frequent billing issues.
4. Maintenance: The only reason this review isn’t completely negative is the maintenance team. They are prompt, efficient, and do their best despite the poor management. They are the sole reason this review gets even one star. Lee mas

Terrible Support from Oceano
Management Switched multiple times within 2 year lease
Property Management blames tenant
Hot Tub is gross and is very dirty
Pool area dirty after people party all weekend
Property is dirty with trash
Rent is way to high for cheap/basic amenities
Gym isn't safe at night
Parties or loud music on weekends
Oceano loves to enter unit all the time for maintenance or whatever they need with little notice
Concrete worked on which was very inconvenient
Painted buildings... which was very inconvenient
Terrible Parking if you don't want to pay
Dog poop everywhere
The list goes on, there are way nicer places to rent for the same price range and definitely read the reviews since they share tenants real experiences with this property. I wish I read them sooner! Lee mas

The property management isn’t very good I communicating with its renters. When I was there they would open my front door and drop notices off in my house. Or wouldn’t Communicate at all. With notice some notices coming with less than 24 notice

Don’t waste your time, there’s better place to live around the area. Poor customer service.

I had a horrible experience!!! Their front office does not communicate well. I had nearly got electrocuted touching my shower curtain, they had installed long screws that were screwed into the power panel. They reward rule breakers. I paid for my parking spots (2) and if someone parked in my spot over night and I had to walk around the complex to get home, and when I would complain and ask for a tow truck driver, they would ask me to wait so they can send out an all call email asking for... residents to move their cars. Seven months I had to put up with my upstairs neighbor drop his weights on the ground my ceiling for seven months, I complained and all the office would tell me is they are so sorry but there was nothing they could do and to call the police. This happened everyday all hours of the night the latest was 3:00 a.m. Also, same tenant would through loud parties until 5 am and nothing was done. The cops were called three times and once from my neighbor across from me because one of the party guests tried to kick down her door to get in. I complained and again nothing was done. The last and most disgusting thing is people leave their garbage outside of their apartments for days, it stinks and is totally unsanitary. I would not recommend this place to my worst enemy. WARNING: take pictures of apartment before and after, they keep your deposit( All of it). Lee mas