Park Hill Apartments

Now I get why all the bad reviews. I just called regarding the two bedroom and I wasn't allowed to ask questions. They hung up on me.

These apartments looked fine for me and my family, I decided to walk in one day to really look around the area and get a feel for the area in person before moving in. I found the leasing office and waiting outside as someone was inside talking to the staff already. As soon as the other person leaves, I walked in to simply ask about an apartment I seen available online.
However, things did NOT go as I expected, the lady in the front rolled her eyes as soon as I walked in and said “why are... people coming in like crazy” first of all, I didn’t storm in, in wasn’t rude in any way for her to get upset. I simply walked in! After her comment I apologized for interrupting (mind you I didn’t go right at closing, according to their hours of operations they didn’t close for another 2 hours!) I asked them asked about the 2 bedroom I seen online, and the lady at the front cuts me off and said they have nothing available at all, then looks to a girl sitting to the right of her and kinda chuckled. At this point I was simply over it and didn’t even want to move in, based of the first experience I had. The prices are great compared to other apartments I. The area, but I would rather pay more and deal with people who actually enjoy their job, instead of dealing with a person who seems to be rude to most people who deal with her. Lee mas

I have lived in these apartments for over 4+ years. If I could afford any other place I would leave but since I can't, here is an honest review for those who can. In my time here, I have had to deal with ant, rat, and roach infestations. Each one was not dealt with immediately, and I had to go out and buy things so that my food was safe. Do not expect to use the pool or room with workout equipment. I have never seen the pool be professionally cleaned. At the very beginning, I took my niece... swimming and her white bathing suit came out with a blue tint! All of the workout equipment requires a key, which management does not have, so there goes that. You can submit work orders online, but don't expect them to actually get fixed. We still have an open work order since 11/2017. Also, the laundry machines are a hit and miss. I have lost enough money (which is non-refundable) from those machines that I now have to go to an actual laundry mat to get my clothes washed. The gates will only open to get in the apartments and to go out of the apartments with a clicker. This is inconvenient because we have to stand at the gate to let our guests come in or leave. Not to mention that the gates break all the time. I sometimes have to end up driving around to find a gate that will actually let me get through. Also, you need a parking pass for any guests to park inside. Without that pass, you will be towed! I learned this the hard way and had to pay $300+ for my friend to get their car back. The parking passes are free but they come with an expiration date. Every week or so you'll need to go to the office and ask for a new one. Obviously, I've lived here for years so it's not unbearable. I live alone so it's easier to just deal with it. But again, if you are deciding between these apartments and somewhere else make sure to keep all these things in mind! Lee mas

I’ve lived here for a few months and my experience with management has been completely different to the ones previously mentioned. Grace and her team were extremely helpful when it came time to apply. They provided me feedback and answered all my questions professionally. With the support I received from the team I was able to get approved for a unit within a few days. Their dedication to this property made the application process a lot easier. Overall, my experience at Park Hill has been... satisfying and I am happy to live here. Also, I love the cleanliness of the property. Lee mas

My boyfriend and I simply walked in to inquire about renting. The lady at the office was extremely rude right when we walked in. We had questions and we just basically answered all of them ourselves because she just started at us like we were stupid. Horrible person to have up front when people are trying to rent a place.