Rancho Del Mar Apartamentos

Our experience living at this complex is the worst. This place is not even worth one star, they only care about your money. I've been living in poor conditions in the apartment for over three months. We have to sleep on the floor of the living room because this place is not habitable at all, but the regional managers and property manager say otherwise. My bedroom gets soaked and wet every time it rains, there's mold on the wall, and bugs. They've “tried” to fix the issue by breaking drywall and... repairing it more than 2 times already and putting a machine to dry the area, but I still get water into my bedroom. We've been trying to be patient and understanding, but they don't seem to care about our health, but their rent. Feel free to come and see the apartment that we’re living in, so you know this is not just another bad review. Their best answer is to say that “they've been trying to fix it”, but “trying” at this point is not enough and they don't give us another solution, but to fix it the same way that they already did in the past. Do you think is okay to live like this?
Lee mas

DO NOT RENT HERE!! This place is RAT infested!

May look remodeled but these buildings are old with a ton of issues.

Unless you want to deal with rats( lots of rats), floods, mold, and rude customer service staff.
Take a look at the attached pictures and see the hell we've been though with this company.

My car has also been broken into SEVERAL TIMES!

After all of this, they still wouldn't let us out of our lease.

I set up cameras and there was rats running around everywhere.. we had to move... out of our apartment for 2 months because I could not live in a rat infested home! It was so disgusting! Lee mas

I was a bit nervous at first moving from out of state. From the day I moved in has been nothing but amazing Staff / Management is so professional and helpful. I have lived here for many years now. I have made so many memories with friends and family. I want to personally thank Rancho Del Mar New Management for being so on top of things. My girlfriends back home are moving with in with me next month they're so excited. Thank you :)

Before moving into this complex they told us modifications we’re going to happen. Never did. Then they got bought out and everything got worse from there. We decided to move out, especially since increasing rent, and we were told that our deposit would be enough. Few months later a collection agency called saying we owe a couple hundred dollars. We were not once notified and RDM did nothing to help. DO NOT MOVE HERE!! The neighbors were so loud, wasn’t a clean complex, lies upon lies were told... to us too. We wish we never moved here. I have told everyone I know to not move here when they have asked. Do yourself a favor LIVE ANYWHERE ELSE!! Lee mas

This complex has cockroaches! I have lived in 5 different apartments prior to this and have never once had a problem with bugs. My husband and I are clean people! I went into the office today, only yo be told I can't break my lease over cockroaches. They are coming out to spray tomorrow, but that won't solve the problem. They will run and scatter elsewhere only to return. How disgusting! They run all over my counters, and bathroom, live in the kitchen wall. This is no way to live! I can't sleep... without being paranoid a roach is going to crawl over me. I want a new unit! Lee mas