Greenfield Village Apartamentos

I'm disappointed to hear that your experience at Greenfield Village wasn't a positive one. I'll speak with the team about what we can do better next time. Thank you for recognizing Natalie, very much appreciated.

Hi there - thanks so much for the high star rating! We are working with our team on future improvements.

Hi there - thanks so much for the high star rating!

Dear Anonymous,

Thank you for reaching out and sharing your concerns. We appreciate your honest feedback, as it helps us work toward improving the experience for all residents.

We understand that parking availability can be frustrating, especially... when hosting visitors. While we do our best to provide designated resident parking, guest parking is on a first-come, first-served basis. We are actively looking into ways to better manage parking to accommodate residents and their guests more effectively.

We’re pleased to hear that our maintenance team has met your expectations. However, we sincerely apologize if our front office response times have not met yours. We are working to improve communication and accessibility to ensure all residents receive timely assistance. In the meantime, we encourage using our resident portal or email for quicker responses if phone lines are busy.

Regarding neighbor concerns, we always encourage open communication between residents first. However, if issues persist, please continue reporting them to the office, and we will address them accordingly within the scope of our policies.

We understand the frustration surrounding package security. While we do have surveillance, we strongly recommend residents take precautions such as registering to use the parcel lockers or requiring signature deliveries for higher-value items. We will continue evaluating possible enhancements for package deliveries.

We appreciate your positive feedback on the community amenities and understand that every resident has different expectations. We truly value you as a member of our community and would be happy to discuss your concerns further. Please feel free to schedule a time to meet with us so we can explore potential solutions.

Best regards,
Greenfield Village Management Lee mas

Thank you for sharing your feedback. We are genuinely sorry to hear about your experience. We understand how important parking and the quality of amenities are, and we take your concerns seriously. The issue you mentioned with non-residents using the... facilities, is something we are actively addressing. We're working on improving measures to ensure our residents have exclusive access to the amenities. We also encourage anyone who witnesses inappropriate behavior to report it so we can take immediate action. We value your opinion and are committed to making our community a better place for everyone Lee mas