Prominence Luxury Apartments I

Looks nice but let’s take a closer look at all the small details, let’s start off with the pool, and the barbecue that doesn’t work, the fire pit that never worked for years, the hot tubs are in desperate need of refinishing, the lines in the hot tubs are not readable, and as you step in the hot tubs, they are very sharp edge. Concrete is missing inside. There is no air conditioning in the summer in the gym, which is ridiculous. The tennis courts are completely run down. The overhead lights... don’t work. The security is a joke. They just let everybody in at my garage vandalized several times. and people just park anywhere in your spot without any repercussions because of the security, just let everybody in. I lived here for four years and it’s been a living joke. To lids don’t work they claim they have ice makers in freezers but that’s not realistic. Maintenance calls takes forever, or don’t come at all. Have you checked out the pool? There is no cabanas… this apartment has lies. All lies don’t believe the rubbish… I had a leaking water outside took about three years to fix. The gates to the pool don’t work. Cracks in apartment, cockroaches, rat problems. They should offer this place a lot cheeper Lee mas

Yeah these apartments look nice and enticing from the outside. The apartments themselves are nice too but everything else does not come even close. They take months to respond to Maintenace requests, even took them 6 months to call me after a major water leak (obviously I took car of it myself after a day). Major pest issue- we had huge spiders, a scorpion, rattlesnake, ants, and a fly issue. The management is just awful and so not care about their residents.

We love our new home, Mariela our leasing agent did an amazing job. We are happy with the location and convenience of having an attached garage in our home and very large living area space.

Staff is amazing. They have been making major improvements. Shout out to the Resident Service team. Theu work hard for all the residents.

Just moved in back in August and so far things are very convenient for me being that I am a student at Cal State San Marcos and I can walk to school. Property is generally clean, I see sometimes the trash bins overflow but i see workers out there cleaning it. Seems like office might be a little short staffed but the ones that are there are helpful. Overall nice place to live.