8/12/23
AVOID - if you want to preserve your sanity!
This Property Management and Leasing team is a joke! While the location is absolutely fabulous, you pay exorbitant rent and get a ludicrous level of subpar service in return - including a voicemail box that is always full, no prompt return of messages, and A BIG FAT ZERO on problem resolution. The building is constructed of cheap materials from widows and screens through to appliances, plumbing and the AC/heating systems. Also, watch out for their underground parking as the exposed pipes... frequently drip – with some having a corrosive rusty splatter that will damage your car paint. Renter’s insurance and your car insurance won’t cover it – nor will the apartment complex own up for the damage that their “maintained” parking caused. Think hard before moving here if you value your sanity!!!!
Reseña de Apartments.com
Administrador de la propiedad en Field House at Bay Meadows respondió a esta revisión
Vicki,
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for notifying us about the leak in the garage. Please know when you informed us we took action right away... with calling a vendor to resolve the issue and additionally reassigning you a new parking space. Please know there was an issue with the AC system, and we tried to resolve the issue as quickly as possible. Additionally, we did offer you an $1000 concession due to the inconvenience.
Thank you,
Field House - The Apartment Collection at Bay Meadows