29/8/24
Inconsiderate or incompetent?
They would not return security deposit on time, and when they did, they charged a late charge wrongly because the system automatically did it. Been waiting for the refund forever and I doubt they will pay out. Just gonna forget it but feel a need to leave a review about it. Lived at this place for years, but since the new owner took over, rent increased maximum every year whilst living conditions didn’t match up to it. A lot has happened that was quite upsetting and annoying, to the point where... I thought they were doing things intentionally to drive all the old tenants out for financial gains. Finally had to call it quits, wondering why we hadn’t done it sooner. The deposit not returned on time and not in full was almost expected. You’ll be penalized if you’re late, but they will not fulfill their end of the bargain. Go figure. I understand that it’s a for-profit company and so I don’t expect a people-centered & friendly landlord, but at least be professional and do things right.
Reseña de Apartments.com
Administrador de la propiedad en SaltAire respondió a esta revisión
Thank you for sharing your experience with us. We're sorry to hear about the challenges you've encountered with your security deposit and other concerns during your time at the property. We would appreciate the opportunity to look into this further... and help resolve any outstanding issues. Please reach out to us directly so we can investigate the situation and ensure you receive any refund that may be due. Your feedback is important, and we’re committed to addressing this to improve future experiences for our residents. Thank you for your patience, and we hope to hear from you soon.