FalconView Apartamentos

I absolutely love my home here at FalconView! The gym is incredible for use, the pool is HUGE and the staff is always on point. Will stay as long as possible!

My son recently applied for a one-bedroom apartment there. They took $300 to hold the apartment for him, and after a full week of waiting, declined his application even though he has excellent credit and is a retail manager and makes more than enough money to afford the place. They then refused to tell him why they declined his application, and then told him after THE FIFTH DAY OF WAITING, that his $300 fee to hold the apartment was going to get sent back to him in the mail..
They basically... sabotaged his ability to even move in February because they took a week to decline him, and are now sending his $300 "hold your apartment fee" through the regular mail instead of giving it back to him immediately like he gave it to them.
So they effectively wasted his time for an entire week and utterly ruined his chances to get his own place by the end of this month.

DO NOT TRUST THESE PEOPLE.
ZERO COURTESY OR CUSTOMER SERVICE.
Lee mas

FalconView is SUPERB! The whole staff, Becky, Sara, Sierra, and Katelyn all do an amazing job at making an apartment feel like a home! I truly believe anyone who chooses not to lease with FalconView would end up regretting it. Not only is the property beautiful but it has the most cozy "homey" feel! The pool is open year round and HEATED!! The gym is bigger and more equipped than any other apartment complex I have seen! I have had the absolute best experience and look forward to living here for... a long time! Lee mas

My experience with the management was extremely disappointing and I would advise anyone to stay away. The apartment complex recently hired an asphalt company to renovate the parking lot, and while they sent out a few emails to inform residents about the project, I had a delivery coming on one of those days. Unfortunately, the delivery driver drove onto the work site, and management immediately held me accountable for any repairs that might be needed as a result of the third-party delivery. The... delivery was not from a food delivery service like DoorDash but from a company like Amazon or UPS, which had been ordered several weeks earlier.

What made the situation even worse was, I helped the complex by contacting the delivery company and connected them to management at Falcon View while I was at work. I provided the necessary context to the 3rd party and asked for their help, but Falcon View responded separately to inform me that the responsibility to resolve the issue was entirely on me. Despite the fact that the third-party had contacted Falcon View, they requested that I communicate with them directly and provide evidence from the previous messages and videos to facilitate the resolution. The situation was extremely frustrating, and it seemed like management was quick to pass the blame onto me for the delivery driver's mistake. Oh, it gets worse... the "management doesn't deactivate the gate OR put up cones in from the gate to like you know warm delivery drivers.

In conclusion, I would advise anyone to avoid having packages delivered to this complex, as any damage caused will immediately be assumed to be the resident's responsibility Lee mas

DO NOT MOVE HERE! This apartment complex always has hidden fees. Their pool is never open, their gate is always broken so it’s not a gated community, mail room door is broken causing packages to always be stolen. Their staff is rude and has zero accountability following up on issues. Way overpriced for amenities that don’t work. Much better options out there.