IMT Cherry Creek Apartamentos

Do not live here! The complex appears safe from the outside but gates only help when they actually work. Our car has now been broken into TWICE for which I am told by management "crime does not have an address" and there is nothing they will do. These people just walk into the complex at night, no cameras, dim lights, zero security. Also will not let you out of the lease, again safety is not a priority. Literally have to check my back seat and make sure there is no one in my car every time I get... in. Each day I walk out to my car I am surprised it is actually still there. GO SOMEWHERE SAFE! Lee mas

I recently had an issue where my dryer went out and the staff worked exceptionally with me. They understood the need for an in-unit laundry and were able to allow me access to a vacant apartment in order to accommodate my need. They kept me informed of the date my replacement would be here and even brought it two days early. The maintenance person, Clyde, was very professional, easy going, and quick in replacing the unit. I couldn't be happier with the response I received and the great service... this property has. Lee mas

The area is perfect, maintenance issues get fixed right away and the staff are phenomenal but if you have a noisy neighbors it is not so good. Only live on the top floor if you really want to live here. And that is if your downstairs neighbor is quiet. When I asked if these apartments were noisy, I was told no BUT they are, I hear everything my neighbors do, it is not conducive to me working from home. I would not live here, given what I know now..

I don't regret living here but I wouldn't recommend it.

Aside from the nice design, this isn't the luxury experience they advertise. Other true "luxury apartments" are available in Denver at similar rates.

Feedback based on 2 apartments; mine and a neighbor/friend who also lived in the complex:
Rooms are aesthetically pleasing! However, walls and ceilings are thin and you can hear everything... feels like SF or NYC.
Pool opened over a year after advertised (I assume the permit they said they... got when they sold me on the place did not come through).
They do not honor the referral bonus.
No rental discount during pandemic despite losing access to pools, hot tub, gyms, business center, patio/grills.
Required to pay for parcel service even though it's not used properly by delivery drivers.
Parking lots are full after 9pm.
Move out documents/process are not streamlined so there's lots of confusion.
Seems like they're money focused and don't value the hospitality that "luxury" requires.

Maintenance staff are all VERY friendly. That was great. Some office staff are snippy, some are nice. Lee mas

Avoid anything owned by IMT. Lived here almost ten years through three changes in ownership and IMT and their property manager are absolutely terrible. Very unhelpful and unfriendly. Maintenance requests never done and packages impossible to receive. They go out of their way to avoid their tenants unless rent is due. Overpriced to begin with, but terrible service as well???!!!