ArtWalk at CityCenter Apartamentos

I just moved out of ArtWalk after a 15-month lease and overall I can't recommend this complex. The fire alarm complaints are valid, this happened a few times in the middle of the night. It felt like the police were constantly being called for various reasons. The garage door to the paid parking garage did not work properly and was left open for months and months while I lived there. They charge monthly for pest control but there are rats and mice roaming the outside of the buildings constantly,... not to mention the spiders that were always in my 1st floor unit. The only positive about this place is the location.

But the greatest disappointment was the move-out process. The lease states to give 60 days notice prior to moving out, which might be standard but anyone can agree it's difficult to figure out a living situation 2 months before a lease ends. I gave the leasing office 50 days notice and asked if they could be understanding on this. The answer is no, they will not treat you as a human being, tenants are simply contracts to them. They were not understanding and said I had to give 60 days notice, no matter the circumstances. Because of this 10 day gap, I had to pay an increased rate of $700+ from my rent usual amount, in addition to a $150 month-to-month fee. For those 10 days, I had to pay over $1,200 when I wasn't even living in the apartment. Do yourself a favor and live in a place where the ownership and management are reasonable and treat you like a person, not income. Lee mas

just dirty and unsafe all around. Things are always broken too.

Parking is cheap and the amenities are good, overall a good price compared to other things in the area. I will say whenever we have had a maintenance issue it has been handled in a timely manner. However, the complex is extremely noisy. The walls and floors are paper thin, you can hear everything from your neighbors and there are a ton of barking dogs. The homeless population is out of control. There were several times this winter that they broke in and were sleeping in the hallway right next... to our door or in the stairwell. Lee mas

I DO NOT RECOMMEND . Homeless used to sleep on the side of my apartment and even kicked the door of my unit. There was always trash on the hallways. My car got towed once, even when the sticker was on the car. Washer and dryer took almost a month to get fixed. This is my experience living in this apartment complex for a year.

--A homeless used to sleep right on the side of my unit. He was always smoking and leaving trash. I called the police numerous times since I used to come home late at... night alone and I didn't know if he was drugged and could react. The issue was NEVER solved even when they switch management and they promise to solve it. I have pictures and police reports of it.

--There was always trash on the hallways.

--When I moved in my car was towed, promised they were gonna refund the towing fee, which they never did.

--My washer and dryer broke and they took almost a month to fix the problem (This was with the new management)

-- I moved in during the pandemic and I was not allowed to see the place in person. When it was given to me it was dirty, when I left they charge me $90.00 for cleaning when I paid a professional to come and clean the place and was given to me in dirty conditions.

--Also look for extra monthly fees in your bill like a service fee (which I don't know what it is) and common area electric. Lee mas

I’ve lived here for 6 months and the fire alarm had gone off more than 5+ times. 3 of those times being on the middle of the night. The building does nothing about this! I read reviews about the fire alarm issue before I moved on, and shame on me for not taking it seriously. The fire alarm goes off so frequently that I’d there was a real fire with real danger, no one would leave their apartments or take it seriously. This is a huge problem!

In addition, the hallways are riddled with... trash/trash cans. Their “valet trash service” seems to pick and choose when they come and who’s trash they pick up. They’ll charge you a fee for valet trash, and a second fee for “community it’s trash”.

From the photos they show, this would seem like a good place to live. But the renovations are done poorly and sloppily. The appliances seem “new” but are very cheap. My kitchen cabinets don’t close the way they should, nor do the drawers.

AND they messed up my apartment upon move in. I was told I would have a full size balcony with my apartment. Upon move in, I had a tiny balconett, barely big e out to stand on. After acknowledging their mistake, they offer me a SMALLER apartment , not renovated but had a full size balcony, and it was MORE EXPENSIVE.

Don’t waste your time with this place. Lee mas