The Arbors at Brighton Park Apartamentos

I lived for a year at Early Brighton Park and I am leaving this review now that I have moved elsewhere, mainly for personal reasons related to my commute.

The apartments are very comfortable, with renovated wood floors and carpets in excellent condition.

Nora and Turquoise are very pleasant people and always willing to help you out. The same goes for the maintenance team. Whenever I needed their help, they solved all kinds of problems in no time.

I would have stayed here if the commute hadn't... been so long.

Thank you for everything!

Lee mas

Beautiful Views and Fantastic apartments to Live.
Balcony views are Great

Although the rental units are nice, the services are the worst. When we moved here two years, the management teams was on their game. Since then we have seen a drastic change in services. This property is not worth the requested price. Although we are going to sign the lease for a third year, this is our last. I'd rather pay a little more for better services at another location. Renter beware! Things are not always what they appear to be.

Slimy people work here. Rent specials are a farce. Said they were offering a cruise when you sign a lease but after they say they ran out of passes.

Pool is always broken.

Vicious and dangerous dogs live here. They say they restrict certain breeds but Holly the leasing agent will let it slide just to get someone to sign the lease. She will also lie to you about the apartment you’re getting so make sure to see the exact apartment before you sign the lease.

Don’t be fooled by Holly and her... smile. That personality changes immediately after you sign the lease.

Just don’t rent here unless it’s a last resort. This place is awful. Cheap and awful. Lee mas

The apartments are nice and the staff is nice, but the staff and management are TERRIBLE in how they conduct their business. I wanted a unit with laminate flooring, not carpet, in the living room. It was unavailable until July 1st, so I put down a deposit being told that my unit would have laminate flooring and be identical entire the model apartment that I toured. I then visited another time to confirm I wanted this apartment complex compared to others, re-toured, and was again told that I... would have laminate floors and be identical to the model apartment. I came to find out that my unit had a carpeted living room. I raised this concern because of the poor and false communication and advertisement to me about what my unit would have. Management said they would let me know same-day what they could do about it. They then told me “sorry we didn’t get to talk today, we’ll let you know tomorrow.” Then the next day they told me they couldn’t and wouldn’t do anything or accommodate me in any way whatsoever.
The miscommunication, delay and lack of communication, and sheer misleading that management takes to get to you reserve a unit and sign a lease is awful. Very nice apartments but not worth the price given the poor business that the management company and staff conducts. Lee mas