Reserve at Saw Mill Apartamentos

Never had any complaints at all here always great and fast response. Whenever you call they are quick to help you. I will literally miss living here!!

I’m a current resident and I am completely dissatisfied! My washer has been broke for about two months. I originally put in a maintenance request and let it go for about a week. Then I get a notification that they are changing maintenance staff. Okay, great... so I call. They tell me that they had to order a part. Two weeks go by. I call again. I get an email that day saying my work order was complete. I call to find out why I was previously told we were waiting on a part. I come home to find... water just sitting in my washer. So I call the office again. They send the maintenance guy back out who says he ran a full cycle and it should be fine. There is no possible way he ran a cycle because it was doing exactly what it did previously. He turns it on and leaves. He advises that the office is going to call me to find out if it worked. Three minutes after he left it stopped running. Again. So I call the following Monday since office hours suck and they’re not available on weekends. They tell me we’re now ordering a part. We are in month two and I still don’t have a functioning washer. I call the office all the time and they don’t return your calls or seem to care that your issue is still unresolved. I received a very professionally drafted email expressing that they would make it a priority and that it’s emergent due to the time frame... why am I still waiting? At this point just replace it. I pay a lot to live here and one of the very few amenities they offer doesn’t even work.

Also, the spider situation is OUT OF CONTROL. Honestly, I would just find somewhere else to live. Lee mas

LOVE IT HERE! LOVE THE STAFF!!! The apartment is GREAT! WOULD RECOMMEND!

Moved out of state and looked around for an apartment and seen these apartments and chose to move in since it seems that the staff here took pride into their community plus they were really nice too. Decent price especially for an apartment that was just updated. Nice neighbors and place is kept clean.

I love it here! They have really done a lot of upgrading in the past three to four years! The first upgrade they did was the office staff!!! We love the girls in the office they are very helpful and have the office open the hours that it is supposed to be! They have also put a lot of work into the outside of the community they have installed a camera system, put new siding on two of the buildings, upgraded apartments and kept the rent at a reasonable price!