Ashley Lake Park Apartments

I wish i could give this place 0 stars, it's a slum. Where do i start is it the constant infestation of cockroaches that they say they come and spray for but never actually do? Maybe the appliances that only sometimes work? How about the black mold that all of my neighbors warn me about after i moved in? This place is the definition of a landlord special everything is painted over and rusted. We have two exhaust fans that go absolutely nowhere so you can't even shower without your whole... apartment being filled with condensation (probably where the mold is coming from). Or maybe it's the shooting that happened next door. Best advice i can give is just to stay away this place is disgusting. Lee mas

Been here for a few months we’ve had a mold issue the entire time. Management has refused to do anything about it and constantly plays the blame game even though we’ve never had this issue before. When we first moved in there were cockroaches literally everywhere. They send out notifications bc about spraying or doing maintenance but never come. Almost nothing in the apartment works and it’s super worn by previous renters. Asking for anything to get fixed is always a battle and you almost always... have to just go down to the office to get anything done. All of our neighbors have had similar issues. It seems like management doesn’t care and they just wait until you move out so they can just move someone else in your place and pull the same thing. Avoid this place at all cost save your money go somewhere else. Lee mas

Wish i could give 0 stars, we've gone a month without a working dryer. Have called, emailed and came into the leasing office to try to get answers. We've talked to kadesha and others in the office multiple times about the issue. Each time we've been told the maintenance was coming that day and hes yet to come, let alone show up to at least assess what could be wrong. Its ridiculous to be paying this much in rent and not having working appliances. On top of that the complex has a horrible roach... problem. Lee mas

Appliances are constantly falling apart, takes them over a week to fix; therefore, they do not uphold their end of the lease, and they always have an excuse. Management is beyond terrible. They also lie. I’ve had several issues with them, their answer was “I don’t know.” They claim to be excellent communicators and how they take pride in communication, however they don’t even know what’s going on with maintenance. I was supposed to be given paperwork last year and they claimed they sent it and... they never did. They lie to the residents, and when I walked in I was greeted with “what do you want?” If anyone comes for a property tour, they will show you a nice renovated apartment, but ask them to take you to the back of the neighborhood… It’s not taken care of at all , it’s muddy, trashy…also honestly the people that live here, let’s just say that’s declining as well. The lake in the middle of the neighborhood is black with seaweed and trash just floating in it all the time, my trash is never picked up, that’s another issue that has not been resolved but I’m shoveling out $30 a month for that Service. The tennis courts and playground and another area in the back are never taken care of. The dog park is literally a strip of grass that’s constantly muddy. Kids can’t even go to the playground, because numerous other kids have hurt themselves on the playground due to equipment malfunction. If you ever find yourself in there leasing office, do yourself a favor and just run. Plus they’ve just hyped up everyone’s rent over $100 and could not give a reason as to why. People and companies like this need to be held accountable. Trashy neighborhood, trashy service, the apartments are falling apart, and nothing is ever done about it. Run as fast as you can! Lee mas

Do NOT move here! First off, their prices on this site are completely wrong. Everyone ends up paying $30 a month for trash, which they never pick up… We also now pay for water and sewer and if you decide to pay online your monthly rent, you're charged a 40 something dollar convenience fee on top of the already high rents. Leasing staff is honestly quite miserable. They do not have even decent customer service skills. This is a new management company and I've lived here for a few years now, and... this is by far the worst management company ever. They're very nice once you come to look at apartments but then once you signed the lease, they honestly do not care about anyone or getting their needs resolved. I've had a couple of maintenance requests that have taken over an entire week, which according to the lease it's only supposed to be 48 hours. They are breaking their own lease. They try and feed their customers the same crap about how they are so backed up. Maintenance does not work on the weekends. They're also in the process of renovating apartments so they can jack up the rent at least another three to $400 a month. They also charge for transfer fees within the neighborhood. They tried to charge my friend a $1000 transfer fee for literally moving to the floor below where she was. I'm not just some pissed off resident, I'm just trying to get this information out there, they do not care about the residence, they treat us like crap, neither Lisa nor maintenance staff are friendly or do their jobs even close to what they're supposed to be doing, the dumpsters are always overfilling, there's always garbage on the grounds of the neighborhood, the parking situation is a complete disaster, I could go on…this is NOT the place to be! Lee mas