Spyglass Apartamentos

I wanted to write a review on my time spent at SpyGlass. This was the worst living experience I have ever had. The management was never helpful, the location was never clean nor secured, and the fines are ridiculous. I hope that someone would read this and strongly consider who you hire for roles where you directly help individuals find their home. SpyGlass was never a positive living environment. The management was rude and inconsiderate, often never working during their working hours. If any... questions were to arise, these questions were either ignored or answered after repeatedly asking. SpyGlass is awful. Lee mas

DISGUSTING I'm giving them the one star for the upkeep. I have lived here for about 2.5 years. Recently the maintenance of the ground and hallways are out of control. There is trash that has not been moved for months in the stairways and dog pee. The stations to take your dog out is TERRIBLE. There is dog poop EVERYWHERE some of which has been there for a long time, as it is changing colors. I cant wear nice shoes taking my dog out as I will step in it also it smells SO BAD pee and poop from... grass. They make you pay for a DNA test for new residents with dogs so if they poop they will test it and charge. They DO NOT do that so its a waste of money. I don't even feel comfortable taking my dog out as I'm concerned he will get sick from the dog poop. The bags are also not filled very often. Overall the places they tour are clean. Main elevator and hallways. Places hidden like the freight elevator/ dog park and stairwells are terrible. When they renew my lease I hope they don't up the price as they have the in the past as its not getting any better but much worse. Lee mas

Tiny and expensive apartment. Will fine you for EVERY little thing. Not enough parking in the right areas. Elevator is nice but the slowest you've ever seen. Asked for a 7 month and was given a 12 month lease. TWICE. Can hear upstairs neighbors walking around,talking, opening drawers more than I've experienced in any other apartments. Find somewhere else to live. This place sucks.

Don't get me wrong. The concept and design of this 'luxury' apartment complex is remarkable. But the thin Walls/Floors; the pro-sound doors that allow you to hear every door and foot step within 30 feet of it; the very low quality cabinets in the kitchen and bathrooms; and the uneven paint on the walls and the floor (yes there's paint on the floor and in the bathtub) simply don't justify the wonderful design and higher price of this complex...
Now the staff and management are some of the nicest,... compassionate, and understanding people you will EVER meet.
All in all the thought and development of this complex had, and may still have, a great potential with a even greater staff. But will remain on the lower end of the quality for price scale until the course of action is changed for the greater good of the consumer...
Also just a note. I have been writing this review as I feel my neighbor above me stomp around and I can clearly hear his conversation along with the water flowing thru the pipes above me making it impossible for me to get more then a few hours of sleep. I rue the day I signed my lease and try to avoid coming home whenever possible. Lee mas

I absolutely love this place! It is so modern and clean! I have moved all over the place with my job and absolutely fell in love with Spyglass when I saw it! This wasn't something I expected to see in Jacksonville but I found it! The staff is also really nice, they always say hello to me and are great about communicating events and even if I have a package!