The Stratford Apartamentos

Stratford review

This place is beautiful on the outside, but that’s about it. The first week we moved in I had poop on my welcome mat... and the staff did nothing about this. This was a common occurrence in my building, urine stench everywhere because they allow the tenants to feed stray cats. You can hear everything that happens in the hallway in my apartment and when they did clean the breezeways debris always entered my unit. But once again none of my complaints were taken seriously, yet... they want to keep my deposit of $500 and charge us and extra $250 to “clean” carpets we had professionally cleaned before we moved out. Not to mention the lady who showed me the unit mentioned they “replace” carpets in between tenants... so why do you need $250 to clean carpets you’re going to replace anyway? Rent is extremely expensive for the outdated apartment we received in fact they fooled me by showing me an updated unit when I was inquiring on prices. Spend your well earned money elsewhere. Lee mas

Manager doesn't listen, interrupts and starts talking full-mouthed. I needed a solution, instead all I got was a disgusted look. Determined to leave. Bad experience!

I'm Ok with the flaws of this property, and there are plenty. But I cannot live here with this manager. She is primitive, impolite, rude and incompetent. Moving out.

Living here since 2015. Never seen the office so dirty and disorganized. Dreadful service. Manager is not doing her job. Everyone can tell she is faking it. Kindness and good service can't be faked. Residents have started to comment among ourselves about how unprofessional she is.

There is no other 20-25 year old property in Kendall that looks as good as Stratford. Kudos to the maintenance team. The one thing that doesn't fit in this dynamic: the manager. She has a harsh tone, vulgar, she sweats heavily and breath strongly on you. Her laugh will give you the chills! She represents without a doubt a disgusting experience.