Cypress Pointe Apartamentos

My car was scratch last night whom I don't know awful feeling not knowing. It's horrible someone living in this complex is damaging ppl cars. I wish I could move knowing who ever did won't target my car again. Will be contacting the police department about this. Please read this and stop to think is it worth it to move here.

Hands down, the worst customer service possible. Management is nearly impossible to pin down, and is extremely rude and dismissive on the rare occasion they make time for you. Maintenance is equally difficult to get a hold of on the numerous times something goes wrong. Parking is always full of cars that do not belong and I have to find parking several buildings away almost every time I park. We have problems with a leaking ceiling and black mold in and on the walls and carpet, which is horrible... for my girlfriend's allergies, but they told us to deal with it. Our A/C has had problems since day one and they still haven't fixed it. I can spit harder than the water pressure. There are roaches and silverfish, and pest control, which we pay for, has never come. Trash pickup, which we also have to pay for, is unreliable. I've read other reviews and it seems everyone else has the same problems as us and management keeps promising to fix it, but nothing is happening (Don't believe me? Go read other reviews yourself!). To sum up, Cypress Pointe is overpriced, and with a host of problems, none of which would be complaint worthy if not for the atrocious management. Lee mas

During the two years I lived at Cypress Pointe the apartments were quiet and spacious. I loved the schools for my kids. When it came time to move I couldn't believe how they charge more to replace the carpet (something they should do anyway) than you pay in security deposit. Guaranteeing that you don't get a refund and instead have to pay. Can't believe they would do that. :(

Grounds are flee infested. Cat owned neighbors complain about dogs and noise constantly. Parking is ridiculous. Too many cars allowed for number of bedrooms. Smoking in stairs and breezeways overlooked by management. Management rude and uncaring. Its all about collecting the rent and filling the quota. The only plus is the maintenance is top notch. Would never rent again or recommend.

My apartment is the best! It is quite and yet very close to any of your needs, whether it be shopping,or going to church. There is a beautiful pool area and even a exercise room! The staff are all very nice and available to help on any of your needs. We have weekly coffee and snacks once a week at the lounge and various parties given for the residents to all get together. I feel "spoiled" living here! I live by myself since my husbands death, but I do not feel "alone" here! It is just a... little piece of heaven on earth. Lee mas