Ellery at Lake Sherwood Apartamentos

***PLEASE READ IF YOUR PLANNING ON MOVING HERE**

On my move in date Sept 22, 2023,
Nothing was ready! Was absolutely disgusting, my garage door didn’t work …their were pieces on the floor, there was roaches in my bathroom, my bathroom had a leak and mold (I informed them about the mold and they spray painted it) also the bathroom tub/shower was so yellow & filthy, the toilet was not attached to the floor, the air vents were completely full of dust and dirt, my balcony door was open and didn’t... have a lock, my dryer had rust, the gates DON’T CLOSE, the list goes on. I was given false information about the whole apartment! Please be aware, the office doesn’t care about your opinion, and won’t even answer the phone. Also, I informed them about the reviews before moving in and they told me they are fake people who left reviews. Please take your money and run. Lee mas

Do not move here!!! I had the worst experience ever moving into this place. I just moved and am already counting down the days for this lease to be up. If I started listing things wrong it would be a book. They should have just condemned this unit they allowed me to move into. And to add to the crappy unit I have someone above me that has NO respect for people downstairs. For the time I won't even consider a lease renewal. Very expensive, but crappy and unpleasant place to live.

Please... scroll to the next Luxury living complex listed. Lee mas

I have left numerous voicemails, emails, messages for over a week and it wasn't until my third call in one day that I got an answer. I believe someone named Nikki answered and I honestly could not believe the responses I got. It was like they wanted nothing to do with being on the phone or to let me rent an apartment. This person told me all of the prices I was seeing on the website were wrong and did not ask what I was interested in, when I needed to move in, etc. I then just simply said I... need a 2 bedroom by the end of September (I threw all of my small questions and requests out the window because it was obvious that this person was not interested). Nikki then said one apartment would be available and gave me the price and square feet. When I asked which apartment it was this person had the nerve to tell me to go look myself! I was appalled! I never once gave an attitude even after that response, but it was like Nikki wanted to hang up on me the whole time. I will be taking my money elsewhere. Lee mas

Pros include new flooring and a large living and bedroom. Attached garage included. The property is clean and well maintained.

Cons are old appliances and a majority of tenants that blast their car stereos when they drive through the property. Kids on minibikes and atvs on the roads. Nearly every night, my neighbors are outside their garage being loud well past 11pm.

The pictures that are posted are not recent. It took maintenance 8 months to fix my washer water overflowing into the garage, which I reported multiple times. I also had a water leak underneath my kitchen sink and a constant running toilet, both taking them anywhere from three to six months to even knowledge. Management (if you want to call them that) has no customer service. Your concerns will not be met in a timely manner nor will it be handled properly. Management changed multiple times. The... pools were not clean properly. My neighbor's car was broken into multiple times. There was a shooting and a drug bust all in the same week. And to make matters worse after I left they charged me $500 which I never knew about until I looked at my credit report. They claimed I never gave a forwarding address which in fact I hand-carried them a letter providing my forwarding address. Probably put the letter in the same file they put the maintenance orders.
So to sum it up if you want to live in a poor managed property, high crime area and your concerns not addressed in a timely manner or addressed at all... this is the place for you. Lee mas