24/1/24
No insulation between floors -- NOISY!
There are so many great things about PPCrossings -- location, amenities, etc.
HOWEVER, if you are on the first or second floor, you will hear every step from above. Every time the dog jumps off the couch and scurries across the room. Every time they flush the toilet, run the dishwasher, bathe.... it is NEVER ending.
Complaints are met with, yeah, there is not much insulation between the floors. Yet this is a St. Joe property. You expect better construction. And you expect a more receptive voice... from the office. How about a letter to all tenants with this reminder? How about a quiet time? My upstairs neighbor vacuumed her entire apartment last night at 9:30.
It is never ending with the upstairs noise! It would be ideal if she worked nights.
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7 personas encontraron esto útil
Administrador de la propiedad en Pier Park Crossings respondió a esta revisión
Thank you for taking the time to share your experience at Pier Park Crossings and your kind words about our location and amenities.
While we strive to provide a comfortable living environment for all of our residents, it is important to note that... apartment living does come with some level of noise and there are limitations in sound insulation between the floors. We appreciate your understanding that some aspects of construction may not always meet expectations.
That being said, we understand the importance of a peaceful atmosphere and will make efforts to remind all residents about community quiet hours. We apologize for any inconvenience you have faced with your upstairs neighbor's activities and vacuuming during late hours. We will be happy to reach out to them directly to remind them of the impact certain activities may have on those living below. We believe that open communication and mutual respect play a vital role in fostering a harmonious living environment for all residents. Please contact the Leasing Office to verify your apartment number, so we know which neighbor to contact.
Thank you choosing Pier Park Crossings as your home. Our team is committed to continuously improving our community and ensuring our residents' satisfaction. If you have any further concerns or questions, please don't hesitate to reach out to us directly.