Rowan Pointe Apartamentos

Disgusting how many silverfish we have had. 5 months of treatments and nothing has improved. They don't seem concerned about this all. We kill them everyday on the walls ceilings, furniture even our clothes. We have been there over 2 years and this problem since management change has been unbearable. We are moving because they don't seen concerned so it will only get worse. Tried contacting Rangewater the owners but they don't respond. Building 4 is infested with Silverfish.

I love my apartment! Maintenance is very fast & efficient. Office is stellar.

Wonderful staff! Amazing amenities! We love living at Rowan Pointe

We just moved in and are already having issues. Two months prior to move in, we toured the apartment and noticed scratches on the floors and sink. We were advised these would be taken care of and that maintenance still had not come to do an official clean. On move in day, I could see that no effort was made to clean the floors or the sink. It is very easy to replace a scratched sink or obtain a cleaner that works to remove them. We had to get down on the floor ourselves and use a magic eraser to... try to get out the scratches from the floor. It looks much better but they are still there. This proves they made no effort to even try to clean the floors. The toliets were also filthy, as well as the bottom of the main shower and I had to request that they be cleaned. They are refusing to do anything about the scratches on the floor or the scratched sink. I know these are cosmetic issues. However, that doesn’t matter. When you move in, you expect everything to be in good condition, and expect that issues will be appropriately resolved.

The worst issue, however, is that pink insulation is coming out of one of the vents. This is a health concern. Apparently not enough insulation was installed initially. I was advised that additional insulation was added a couple months prior to move in and it was not cleaned out properly yet. If this reoccurs, I am contacting the health department. This is honestly embarrassing for them. Not sure how long we’ll be staying here once our lease is up. I am not happy with how they respond to issues. Moving is already stressful and all of these issues have magnified that stress. Do better. Lee mas

They allow dogs to poop/pee everywhere. They don't take care of the grounds I.E dog park is consistently gross/destroyed. Pool maintenance is lacking. Staff is terrible.