29/12/24
Verified Renter
This complex has been incredibly frustrating to deal with. The management is unprofessional and poorly communicates with residents and staff. Maintenance is slow—our dryer took over a month to fix, and the team didn’t even want to finish the job. The property manager is rarely available, and even her own team complains about her leadership. Overall, this place needs better management and more reliable service. I wouldn’t recommend it.
Reseña de Apartments.com
Administrador de la propiedad en Mira Crystal Lake respondió a esta revisión
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced and apologize for the delays and communication challenges. We take your concerns seriously and are actively working to improve maintenance response times and... communication with residents.
We appreciate your input an d would welcome the chance to resolve any outstanding issues. Please feel free to reach out directly to discuss further.
Shanna