The Kendrick Apartamentos

I’ve applied to this complex back in August of 2024. Was denied an apartment which I’m not upset about. I’m discouraged because it has been almost 7 months since I’ve been told that I would receive a refund of my application fee. Their policy states that it takes up to 3 months to receive a refund. I‘ve tried talking to the manager all the way up to corporate. They claim they have sent my refund to an address, that they never confirmed with me first. Getting in touch with them is like pulling... teeth. If they treat someone looking for a place to stay, I can only imagine how they treat their residents. I just want my $300 back that was promised. Lee mas

Please avoid moving here. Complex is extremely fiflthy. Entire building needs power washed. Dog poop everywhere, management is very unprofessional dated apartments for the price.

I have never had so much stress added to my life simply by the place that I live. I have now lived in two units at this complex and have had a total of 4 water and/or sewage leaks. I have had 7 packages stolen in the past year either from my mailbox being tampered with or the poor package management system. The complex and post office tells you there's nothing they can do, so where else am I supposed to turn? Things are constantly breaking in my unit and it takes calling maintenance and the... office at least three times before they can figure out how to correctly fix the issue. The gate is always broken. You will see at least 3 piles of dog poop simply walking from your door to your car. The complex is now adding 'trash violation' fees without any notice of what the violation was, which is honestly laughable considering the trash doesn't get picked up half the days. They also try to charge "late package pickup" fees when the package locker is only accessible 10am-6pm during the work week. With the amount of money this complex has cost me in lost packages, and ruined stuff from leaks, trying to charge me additional fees is the funniest thing I've ever heard. Not only your money, but your sanity is at risk if you move here. Lee mas

My problem is also the same as everyone. Management is soooo suck. I would never and ever recommend to anyone to live there. It was a nightmare for me. I never live in any place that sucks like this before. The maintenance has to call 10 times and then they will show up. One time they called me and said they will come to fix things at 4 pm. I have to get off work earlier 2 hours to waiting for them but at the end i was waiting for nothing. nobody show up. And office leasing never care anything... about you. I called to ask about my lease they said they will call back but nobody call me back at all. It happened to me more than 10 time and every time it like this. They always said they change owner already, but i still see it the same like ppl in 2 years ago review. I saw homeless man crawl underneath the gate and got to walk around the apartment complex. And In the room smell like smoke from the cigarette all the time. On the path way smell like dog pee and poop. At first when you asked to do apartment tours they are so nice to you but after you move in they don’t really care. Lee mas

I'm here to share my experience as someone who recently attempted to apply for an apartment at this place.

Everyone was super helpful and attentive up until the day I gave them my $500 application fee (non-refundable)

From that moment on, it was like a rollercoaster of disappointments. First off, the apartment I had my sights set on got handed to someone else the morning after I applied for it. Apparently the website is not actually "up to date." The lady handling my application either quit or... got the boot a few days later, taking any evidence of my "two months rent free" promise with her. My move-in date got pushed back twice, and I was told not once, but twice, that I'd have the lease in my hands by the end of the day—only to be left hanging.

I finally had enough of the runaround and reached out to their parent company. Only then did they promise that the property manager would get in touch within hours. But... she vanished for the weekend before making that call. The assistant property manager was also supposed to give me a ring on Saturday, but that never happened either.

Honestly, this whole process felt like a cruel joke, and I had to shell out $500 for the privilege of experiencing it.

So, we decided to cut our losses and check out a townhome in Decatur. We toured, put down a deposit, and signed a lease within just three days. I can't stress enough how relieved I am about this decision. I hope I can persuade you to do the same.

Take a look at the other recent reviews, and you'll see that the red flags I encountered during the application process seep into every facet of how this property is managed.

STAY AWAY?? Lee mas