Westbound at The Works Apartamentos

Living at Westbound at The Works has been one of the worst experiences of my life. I am currently dealing with an extended power outage since 12/31/24, and my last power outage was 1/8/25, caused not by the utility company but by the property’s failing infrastructure. I confirmed this by speaking with a representative from the GA power utility company. I have only gone two full days since 12/31/24 with power. My apartment has become completely uninhabitable, yet the management has shown little... urgency in resolving the issue or allowing me to break my lease.
To make matters worse, there are high-voltage cables from generators, due to the building not being able to connect to GA power utilities, blocking my door that are a major tripping hazard. Accessing my apartment is also a constant struggle as there is no easy way. The sheer number of cables makes it impossible to safely enter or exit my home. Lifting my legs high enough to avoid the wires is not practical or safe nor the fact that there is enough electricity going through these wires to supply electricity to so many apartment units and my unit is surrounded by them, and nobody should be expected to live in these conditions. It feels like management is saying pay me while ignoring the fact that they are forcing tenants to live in unsafe and degrading conditions. These said power cables are blocked off from the general public on the sidewalk surrounding my back door and after complaining about the safety they put up orange cones on the wires, this feels like they are making a mockery of my safety. They do not care about your safety, they only care about their rental money!!!
Despite multiple complaints, management has refused to let me out of my lease, instead choosing to perpetuate these unsafe conditions. There is a significant lack of responsiveness from management to individual emails and concerns. The only communications that receive timely acknowledgment are generic, community-wide emails. These messages fail to address specific tenant concerns, such as safety, and do not provide solutions to pressing issues. I wouldn’t recommend this complex to anyone. Save yourself the frustration, stress, and safety risks by living elsewhere.
Lee mas

I recently moved into Westbound at the Works and the entire team from leasing, management and maintenance have been amazing. I moved from living in Midtown for several years and feel there is more to do over here that is walkable for sure!

Westbound is the perfect community! From the incredible leasing/management team, beautiful spaces, and robust lineup of tenants events, this place is hands down one of the best spots to call home. You also cannot beat having The Works as your backyard. I love living here!

Literally the best area in Atlanta. There’s always something fun happening. The community is incredible and the staff are so helpful. Can’t say enough good things!!!

Great location. Several options for floor plans. Leasing agents are very flexible and helpful.