20/9/24
Potential to be so much better
We are new residents (three weeks) of the Parc at Flowing Wells apartments. When we toured the community a few months ago, we were very pleased with the professionalism of the leasing staff, the amenities and the overall appearance of the community. However, on moving day three weeks ago, we were horrified by the appearance of the stairwells and breezeway of our building (2516). Both were stained and filled with debris and bugs. The damage to the breezeway is well beyond just pressure treatment... . They need to be repaired, retreated and repainted.
Exit signs were broken and light fixture covers were dangling. These could be possible safety concerns.
This was not a warm welcome to our new home. If these observations had been seen during the tour, we would NOT have chosen The Parc as our home. This is not what we want to see each time we enter our home. It’s also embarrassing to welcome guests. We have a few other observations that are listed below with pictures/videos as evidence.
The microwave control panel was broken prior to move in (please see video). Maintenance checked the microwave and confirmed that the panel is broken. However, we were informed by maintenance and management that the microwave cannot be replaced because it is still functioning.
The front door threshold needs to be repaired and the weatherstripping is rotted. Maintenance said that they will order a replacement; however, they are unsure when it will be received. We observed cockroaches crawling inside from underneath the front door. We purchased and installed weatherstripping from a home improvement store to keep bugs from crawling in.
Lastly, we bought into the amenity of the safety and security of a gated community. However, both front and rear access points have been broken since we moved in.
In conclusion, we would like to see The Parc live up to its advertising potential as a gated Luxury Apartment community. It is our sincere hope that the issues discussed will be addressed and used as a learning opportunity to improve the quality of life at The Parc and make it a place that residents will be proud to call home.
Reseña de Apartments.com
1 persona encontrada esto útil