21/3/25
Stay away
If you have any type of handicap/ disability they will do whatever they can not to help you. They don’t care how misfortunate you are. It’s a gated community but the gates never work. Trash compactor has been broken down for months. Dumpsters at the other end of complex are always packed and overflowing with trash. When the sun goes down they’re overrun by rodents. Dog excrement covers all grass areas in complex. Don’t allow your children to play in the field. It is not a safe and clean... environment. Lease at your own risk.
Reseña de Apartments.com
Administrador de la propiedad en Lullwater At Riverwood I respondió a esta revisión
Thank you for sharing your concerns with us. We truly value all feedback, as it helps us continue to improve the community we serve. We want to assure you that we are fully committed to adhering to Fair Housing guidelines, ensuring that every... resident, regardless of disability or any other factor, is treated with respect and fairness.
We deeply regret that your experience has not met your expectations. We take issues like maintenance, cleanliness, and safety seriously. Regarding the concerns raised about the gates, and trash compactor. We are aware of these issues and are actively working to resolve them as quickly as possible. Our team is working diligently to address these challenges, including improving trash collection and addressing maintenance issues.
As for the pet waste, we remind all residents to be responsible pet owners, and we are looking into additional ways to maintain the cleanliness of the community for everyone's enjoyment.
If you have any further concerns or suggestions, please don't hesitate to reach out to our office directly.