Halston Shiloh Valley Apartments

Don't do it. It would be more sanitary to sleep outs I. A cardboard box. The refrigerator stove and dishwasher are infested. My smoke alarms triggered daily for 2 months before they came to replace them and when they did roaches were running down the maintenance guys arm it wAs disgusting. We opened the door for the pizza delivery and roaches fell from the door jamb onto the pizza box. Things that were supposed to be fixed prior to moving in were not. I have video, pictures and recordings. We... asked for the appliances to be replaced they refused stating that they did want to risk new appliances getting infested. DONT RENT HERE!!!! Lee mas

I’ve been here since April 2020 and it has gone downhill and gets more expensive for no reason. There is a TERRIBLE roach problem. My rent has went up $300 because they are renovating apartments people are moving out and are charging current tenants the same price as the new one with NO NEW renovations in our apartments. Breeze way is disgusting. They forced valet trash on us (who is suppose to come 7 days a week) and they don’t come for at least twice a week & do not offer tenants reimbursement... for what we are paying a month for trash. Breezeways always smell like marijuana. Dog poop is everywhere. Not worth it at all. Lee mas

The only positive I can say about this property is the maintenance people, especially Willy, were great. They were always quick to respond to my online maintenance requests, & were very polite & professional.
Unfortunately I cannot say the same about the Leasing Office. If you call the office for something, always expect to get their voice mail & don't be surprised if you don't receive a call back. If you do, I can assure you it won't be in a timely fashion. The same applies when you message... them via the Resident portal.
The few times I did manage to speak with anyone (whether via phone or person) they were not very helpful, and at times, were actually rude!
The property management changed this summer, so hopefully things will improve in that regard, however that didn't seem to be the case when dealing with them during my recent move out process.
The apartment itself was okay to start with, but soon after we realized otherwise. Dealt with several ant infestations while living there...they "paint" the bath tubs, so after cleaning them regularly for a few months the "paint" begins to peel, making the tub look disgusting...they are poorly insulated so your HVAC will run constantly to maintain a comfortable temperature, not to mention you will easily hear your neighbors, especially those living above you. The rent will increase considerably from year to year, so be prepared!!
In closing, there are tons of apartment complexes in this area. I would highly suggest thoroughly exploring your options before settling for this one. If you do decide to move here, be sure you read your 50 page lease very carefully so you are aware of all the rules, fees, etc... involved with both moving in & out of this complex. Lee mas

Lived here for 5 months so far and I was ready to get out of my lease as soon as I moved in. I feel awful writing this review because the office staff is amazing but the housing here is awful. When we moved in, there were bugs everywhere and the carpet was not cleaned. They painted over bugs and webs on the walls and therefore everywhere was disgusting. There have literally been times where cockroaches were crawling on our bedroom wall above us while we slept. We had to do our own pest... prevention program to combat this. We live on the first floor and our neighbors above us on the top floor say they have the same problem. Our apartment flooded due to management not making sure apartments are properly sealed, had mold on our floors due to that. Never replaced our carpets, just “steamed” it. I also had to pull up the carpet myself to tell them the problem was bigger than they were saying, isn’t that their job?? Every window in our apartment has mold in it, they sprayed windex on it and told us in order to get rid of the mold we need to “open our blinds in the morning” EXCUSE ME? There is literally water coming in from all the seals in the windows and that’s the solution? The apartments are spacious but they are certainly not well kept. Walls are paper thin, we hear our neighbors arguing about their meth addictions every day. Every time we use the washer and dryer, our entire apartment smells like sewage and gets fogged up. We are almost always afraid to put in maintenance requests because the maintenance workers always belittle us and give nonsense temporary solutions. The renovations they’ve been doing around the complex have taken entirely way too long, and people are having to park on the grass and street due to parking not being accessible due to these extensive repairs. People who do not have handicap stickers park in handicap parking all the time, and due to this my disabled grandfather could not come visit me. DO NOT MOVE HERE, I cannot wait until this lease is up!! Lee mas

Signed a 15 month lease for a one bedroom apartment. i have since moved out(less than two months now). Thought i would write a review because of how incredibly helpful the front office was with any questions/maintenance request that i had. to start, For example, i noticed that the hot water wasn't working when i initially moved in. After contacting the office, they had maintenance bring in a NEW water heater and installed within 3 days of the original problem. The kitchen sink started leaking... water when in use, they replaced that within 4 days. like i said, extremely helpful. The property is maintained daily as i see the guys ride around on golf carts everyday to keep up with the appearances. I also liked the fact that it is gated. Only negative i would say i had is parking would be a hassle sometimes if i got home late and everybody was already parked for the night. Also, even though it rarely happened the trash would sometimes get super full of trash to the point it would be spilling out of the trash area. moving out was super easy and the whole process was super transparent with the front office sending a detailed report of what you were charged for and any final fees. Lee mas