Sterling Creek at Richmond Hill Apartamentos

Sterling Creek is by far the most beautiful and welcoming community that I have ever lived at! The staff is super nice and our maintenance requests are always handled quickly.
I highly recommend Sterling Creek to anyone who is looking for a home!

2 year tenant. Unfriendly to families. Dog poop everywhere. Nasty text messages sent to all residents monthly threatening high fines. Gates always broken. Avoid if you have kids. Rules added and changed regularly. Forced addendums with fines for not signing. Rent increased 3-5% yearly.

Apartment completely dirty upon move-in (cat food pieces in kitchen cabinets, tons of hair and nail clippings clearly visible in carpet, food on the floor, etc.). Management acknowledged that the cleaner did a poor job but didn’t send another one out for over a week. I ended up having to clean up after the previous residents myself. Each time I asked when the cleaner was returning they said “tomorrow.” Maintenance requests go ignored, pool is perpetually closed. Worst apartment I’ve ever lived... in out 5. Lee mas

Don’t be fooled by the amazing appearance of the rental office and the trimmed grass on the grounds. Although the inside of the units are nice and more modern than other apartments I’ve seen, the lack of honest communication between tenant, rental office and even maintenance was insane. I would be told multiple varying stories about the status of maintenance issues that would change all the time, and some maintenance issues were not even addressed on their end over the course of 3+ months. Also... , the gate was never working which posed as a concern because having a gated community was one of the major reasons many individuals chose to live here. The trash compactor seemed to also be broken multiple times and people would pile their trash outside of the compactor which was disgusting. Of course, with both of these recurring issues, the rental office/maintenance never gave a straight answer about when they would be fixed. Instead, they responded with attitude, excuses, and a plethora of stories for what was going on. If this apartment community were to be under different management, more professional management, I could see it being more desirable. But currently, I would suggest weighing out your options. Lee mas

If you are looking for a place to rent Sterling Creek Apartments is your place. My husband and I love it here. The girls in the office are so helpful and always respond quickly. Rent from here you will not regret it.

Just a note from a very happy resident :)