8/10/24
Used to be great
I really wish I was not writing this. In the beginning the staff was amazing to me and my lil family. We were super pleased. I have been at ASA for about 4 years. In the last 6 months, my upstairs neighbors have used illegal drugs on their patio… are extremely noisy… ( trust me you will hear your upstairs neighbor) and nothing can be done about it. All that was offered was that WE move to another unit. I pay for moving… I turn my world upside down and they get to keep smoking off their “... extended part of their apartment” I asked to speak to someone at corporate and they refuse to call me. They refuse to help me. So in the mean time, I can’t open my windows or enjoy my patio in fear my 5 year old will inhale smoke.
Not only that, good luck finding a parking spot. They “ require” tags, yet don’t enforce it. Some cars haven’t been moved in a year.
The cockroach problem is disgusting, they did just paint the buildings which is nice.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Artisan Station Apartments respondió a esta revisión
Thank you for your feedback and for being a resident with us for the past four years. We’re truly sorry that your recent experience hasn’t lived up to the positive relationship we’ve had in the past. Please know that we’ve taken your concerns... seriously, and while we did offer to transfer you to another unit, we understand that’s not the ideal solution. We are actively working on resolving the issues with your neighbor. In the meantime, we will continue to address the parking and pest concerns to ensure the community is a comfortable place for all residents. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out to us at (678) 967-4188. We appreciate your patience and understanding.
