17/8/22
FEES FEES and MORE FEES
DO NOT LIVE HERE! When we moved out, we had to pay almost a whole months worth of rent in honestly ridiculous bureaucratic fees that should not exist for an apartment. Most of these fees are laid out in the lease, but literally anything that you do even a tiny bit different from what they what, they will charge you for it. We had to pay over 100 dollars for them to tough up the paint in the apartment which is usually wear and tear at any other place I have lived at. If you have a pet, they will... charge you for the cleaning even after you've already paid a lot of money at first and every single month to have the pet. In total, I spent $35 each month and almost 700 dollars for my pet. They also gave me a bunch of random charges from Mid American, that Mid American can''t explain, and Polo Club wouldn't budge on it. Premier Real Estate that runs Polo Club is not a good company.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Polo Club Apartments - Unbeatable Location respondió a esta revisión
We are sorry you were not happy with billing procedures during the move out process. As you stated, we very clearly state everything in lease to be truly transparent. Per the lease "Repairs to damage caused by dog or cat to flooring, walls, Woodwork,... or any other facilities or appliances within the Apartment or on the premises shall be the sole responsibility of Tenant.” The utility process is also clearly outlined in the lease. “If service for Resident Utilities/Services of gas or electricity is not connected upon move-in or is disconnected prior to the date Resident vacates the Apartment and/or terminates the lease, Resident will be liable for a charge of $50.00 plus the actual or estimated cost of the utilities or services used while the utility or service should have been connected in Resident’s name” Please feel free to reach out to us at 515-222-9981 if you would like further clarification. Thank you!
