The Letterman Chicago - West Loop Apartments

I wish I could give 0 stars to Letterman Chicago because even 1 star feels too generous. My experience at this apartment has been nothing short of a nightmare. From the day I moved in, I faced constant issues, including water damage, leaking toilets, wet carpeting, and a foul odor that made the unit completely uninhabitable. Despite reporting these problems multiple times, management failed to provide any meaningful resolutions.

The situation escalated when my unit experienced sink... regurgitation, soaking the carpet, damaging my personal belongings, and attracting bugs. The smell of sewage was so unbearable that it caused me physical distress. To make matters worse, smoking and odors from neighboring units infiltrated my apartment every single day, making it impossible to find peace or comfort at home.

When I asked to terminate my lease due to these unacceptable conditions, management refused and forced me to stay in the unit, despite the ongoing problems. This lack of care and basic decency from the management is completely unacceptable.

Living here was a nightmare physically, mentally, and emotionally. The stress and anxiety caused by this apartment have taken a serious toll on my well-being. I don’t even want to give a single star. If you’re looking for a safe, clean, and livable apartment, avoid Letterman Chicago at all costs. Don’t waste your money, health, or sanity on this place. Lee mas

Amenities are a joke. Its unclean, maintenance doesn’t like doing their jobs, they’re disrespectful when entering the apartments and complain in front of tenants. On top of that this dumpster of a place wants to increase rent. Management also has an extremely poor attitude towards tenants nor do they respect them. Along with the disgusting lobby and embarrassing hallways and unruly service. It would be incredibly idiotic to even so much as think to live in a dump such as The Letterman. This... place makes me sick. Lee mas

I lived here for during Summer 2022. I paid $150 move-in fee and they only cleaned the bedroom and not the common areas were in terrible condition. And when I moved out they forced me to $170 cleaning fee for the areas I was not responsible for. Terrible management, terrible staff. I don’t recommend this place at all.

Omg automatic lofts are amazing. The people are so nice I would love to stay for a long time this place is for me. So close to the subway and easy for to get it I fell in love with it all.

I really like the apartment and I wish to live there for the rest of the days.