23/4/24
Decent apartment, awful neighbors
We lived here for 5 years due to the apartment being affordable. Apartment itself is fine, nothing fancy, somewhat run down but we did move in to a partially updated apartment so at least we had newer appliances. We've never really had issues with management or maintenance. The laundry room is a joke, two washer and two dryers that work maybe half the time. Biggest complaint is just the neighbors. We've returned several toddlers who managed to escape apartments while parents were too drunk or... high to watch them. Our dog has been attacked by multiple other dogs. Cops and fire department are here on a weekly basis for OD's, homeless people in dumpsters, noise issues, and other public disturbances. The majority of people who live here has no common curtesy and will blast music either from their car or apartments at anytime of day, there's always a car alarm going off and people yelling. Sound proofing is very poor. We understand this is not the apartment managements fault but it became very tiresome and is a large reason we decided to move.
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Administrador de la propiedad en The Village on University respondió a esta revisión
Thank you for taking the time to share your feedback with us. We appreciate your honesty and insights into your experience living in our community for the past five years.
While we're glad to hear that you found the affordability of our apartments... to be a positive aspect, we're sorry to learn about the challenges you encountered during your time here. We understand the importance of a peaceful and safe living environment, and it's disheartening to hear that your experience was marred by noise disturbances, safety concerns, and other issues involving neighbors.
We take all feedback seriously and strive to improve our community continuously. Rest assured, we will review your comments internally and explore ways to address the issues you've raised, including evaluating our laundry facilities and enhancing safety measures.
We genuinely appreciate your residency over the past five years and regret that your experience did not meet your expectations. If you would like to share any additional details or concerns, please feel free to contact us directly.
Thank you again for your feedback, and we wish you all the best in your future endeavors.