16/5/24
It's fine
I have lived here for awhile and am moving out soon for a change of scenery. I do not believe these are quite worth the cost they are priced as their upgrades are now about a decade old but they are clean and decently kept. Office staff is great until there is a problem; the property manager and account manager will not call you back in a timely manner unless you have the time to continually call them until someone will speak with you. Communication to residents is sporadic for some issues and... at times confusing but they do have a text communication system. Their solution to any issues regarding other residences was to call the non-emergency police line when that doesn't seem appropriate. The purpose of my review mostly is to give credit to how great the maintenance staff is; they overshadow the inconsistencies of the office staff. They respond quickly and have taken care of serious issues (including a busted pipe in my building's wall) thoroughly and in a timely manner!
Reseña de Apartments.com
Administrador de la propiedad en Westminster Apartments and Townhomes respondió a esta revisión
Thank you for taking the time to rate your experience with us. While we appreciate all forms of feedback from our residents, it does sadden us to see your experience has not been more exceptional. We’d appreciate the opportunity to discuss what we... can do to improve it and work through any concerns you may have together -- please give us a call when you have the chance.