Maple Creek Village Apartamentos

Roaches, mice, bedbugs galore!! Im sure the newly renovated apartments look nice but they will for sure neglect their older tenants. Not only have they half assed the renovations for my family’s place what little work they did broke and looked trashy immediately after. You better pray you don't have any maintenance issues because the emergency line is a lie and they will have you WAITING no matter the issue! Horrible place to live and we have no choice but to stay

There is bedbugs, mice, and roaches so bad you can see them everywhere outside, and they stopped sending the bug guy out to spray. theres always trash everwhere, and they let the grass grow wild, the pool is unkempt. Just a very trashy place to live.

The whole place is infested with bed bugs. Every single apartment. The front office will not do anything about it. They change the utilities back i their name without notice

I have had on going issues with the staff for months. On 1/24/17 I came into the office and requested a copy of all maintenance request pink slips because I wasn't getting them and I was putting in several requests for the same issues and showed the property mgr the receipts that I did have and how it was an ongoing trend.. 1/26/17 I came back to the office to see if those records were available for me to pick and was told to allow 48hrs. That Monday 1/30\17 I came back to see if they were ready... and they still weren't and requested to speak with the property mgr who told me that those records were maintained by the maintenance supervisor Josh, who was then called by Wallis talkie to come to the office. When he arrived he told me that someone from corporate is supposed to organize that stuff and had been months since the girl from corporate did that. I then advised the maintenance supervisor of my issue of reporting the same request and it not being resolved and let him know that he should be following up on that and he told me that I can't tell him how to do his job and we got into a heated argument in front of the whole office staff including other residents..

This is just a small piece of my complaint with these apartments. my complaint is for pages long typed.i hope someone from corporate reads this and seriously considers calling me. I'm in the process of sending it to RTV6/ Rafael Sanchez so I can get some help. I also have videos and phone recordings if you are interested

Sincerely,

apt 107 who has had it at this point with the shady practices of this staff Lee mas

I would not recommend this to anyone . They have bugs and they bring your rent up every month. Theres no chance to save money when you cover expenses for pest. Very unhappy I moved in this apartment ever since they told me they aren't income based!