Rosehill Pointe Apartamentos

They will try to get you in by flaunting their “new” keyless door entry with smart locks and smart thermostat. Both great amenities to have but they do not make up for the lack of care for the property. There was mold in the ceiling of my building that my neighbor had reported but nothing was done about in the year I stayed there. I had no hot water for two months. Maintenance never resolved the issue I had to bring in a third party to get it fixed. The dog park near my area was closed for most... of my stay here due to weather damage that they didn’t care to fix. The second clubhouse is used for maintenance storage and remains empty. Laundry facilities look like they are cleaned once every 4-5 months or so they are disgusting. Staff is unavailable for any questions or concerns. Don’t bother calling the property management company because they will dodge your call until you end up paying them whatever they ask. Truly a disgusting business practice. Avoid at all cost there are better properties for the same of not cheaper than what they are asking for a “renovated” apartment. Lee mas

I was planning on moving to Rosehill Pointe Apartments but had to cancel due to getting a job elsewhere. The apartments are lovely and the area is great. The staff was so kind to me during this experience. And extremely helpful! They made a stressful situation feel like a breeze

Poor management. Hidden fees. Our AC went out. Our sink and garbage disposal broke twice. Leaking to the neighbors below us. The back deck is in shambles. Feels like you can fall through every step. Overall poor customer service.

The fact they are asking what they are for a one bedroom apartment is insane. I had no hot water for the first 2 months living here. Maintenance came out multiple times to try and fix it and told me to just let it run longer. On one occasion they asked me to come put my dog away so I left work in the middle of the day only to make it half way home and receive a call that maintenance had already moved on.Water damage on the ceiling, poor facility maintenance, constant notifications that my... apartment was entered by maintenance without notice, impossible to contact the front office, laundry facilities are disgusting. I could go on for awhile. Spend your money elsewhere. Lee mas

Very unhappy with our 3 year stay here. Once they switched management they continually went down hill. Didn't care about tenants who were struggling during covid 2020 but made time to renovate the property. Lots of hidden fees, the walls are very thin we can hear the dog barking from neighbors, appliances are outdated. Everything is completely mediocre here, same normal apartment issues as well. During my stay amenities have been unable to use often (pools constantly closed for "issues"), water... got turned off unannounced constantly for maintenance, several water leaks. Be sure to document everything If you do decide to live here. Lee mas