Wind River Lodge Apartments & Townhomes

I have lived here since July 2020 and currently it's Dec 2021. I picked a lower level 1 bedroom apt that only has 2 apartments when you enter the building from the first floor side. So I feel there's less foot traffic entering from that side. You have to go upstairs to get to any other apartments. If you enter from the other side of the building you enter on the 2nd floor, and that appears to be where most people enter from. My experience has been it's unexpectedly quite. I don't hear alot of... noise from apartment above me, probably the type of tennant. Maintenance has always responded within a day or two. Replaced an older thermostat that seems inaccurate to me with a digital. Replaced light bulbs, new kitchen light fixtures that failed. Water hose to refrigerator that started making ice taste bad. Took a few times to figure that out. Cleaned the carpet at my request after being there a year, said they could do it for free under a lease renewal policy. A few times began seeing unwanted insects and they responded with the pest control coming out each time. They come out on a schedule regularly anyway. That seem to take care of the problem each time, maybe had 2 or 3 times like that. Nothing out of the normal I don't think. Bugs will be bugs. I don't see where it was do to any lack of preventive measures by the property. Most tenants I've seen seem to be normal good neighbors. Mostly a quite property, haven't seen any loud parties or police having to be called onsite. I don't know what I haven't seen, but what I have makes me feel comfortable and and safe living there. Residents I talked to before moving in seemed to have the same experience I had. I just asked people at random. There's alot of different buildings onsite and I don't go to any other than my own. Pool is huge, they need new lounge chairs due to wear. The clubhouse has mostly been closed due to covid, also the sauna has been closed. The rent is reasonable for a 1 bedroom. I'm glad I picked this property. It is also very close to my office which is a plus. Lee mas

I’ve lived here for a year and have had a decent experience. They’ve done multiple resident appreciation events this summer alone. I’ve had good neighbors and the pool is pretty nice. They were quick to fix all my maintenance requests expect one. There was some sort of miscommunication between the maintenance staff, office staff and me. I ended up having to call multiple times before they finally got it done. I decided not to renew my lease so I could move somewhere closer to work. All in all... it’s been a good complex Lee mas

This place is horrendous! The thermostat in my unit reads at 81 degrees in the summer when it’s 90+ degrees outside. Maintenance has looked at it 4-5 different times and their crew was still clueless. Old appliances as well, including toilets in the bathroom. Not to mention a severe ant problem in the unit. The only work that goes on in this area is the workers mowing the grass 2-3 times a week. Would not recommend to anyone.

I had filthy carpet with food splats all over it and they did nothing. They would say they were sending someone over to clean the carpet and they would forget, no one showed up. Then when I called back the manager accused my dog of destroying the carpets and me of communicating like I'm crazy. Water heater broke, electrical went out in bathroom, water faucet wouldn't shut off, no towel rack when I moved in, water heater leaking on floor. Maintenance came in and during the winter and tracked... snowy mud on my carpets. My white socks would turn black after walking on their dirty disgusting carpet. They will enter you apartment without notice, I was home one day and heard them coming to all apartments yelling MAINTENANCE in my building! When they got to mine I asked where was the notification, called the office and they admitted to their mistake, putting notices on wrong building, then the manager was all prepared to deny anything wrong and insisted that all residents were notified, once I told her that the office staff admitted to their mistake, she got quiet. Very combative office staff. Liars Lee mas

Like everyone else says, A/C is old and they refuse to replace it - I've had electricity bills hit $200 for a one bedroom apt. During corona virus the office was not open to the public and they still hit me with two months rent EXTRA for not notifying them (requires signed documents handed in to the office) that I wanted to move out when my lease expires. Landlords are rent-seeking and extremely rude - property is marginal at best. Find housing elsewhere or regret your decision.